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For Companies At a Glance
- Tasks: Engage with customers, enhance their shopping experience, and assist throughout the store.
- Company: Join ARKET, a brand focused on simplicity and sustainability.
- Benefits: Enjoy a 25% staff discount and participate in our H&M Incentive Program.
- Why this job: Be the friendly face of our brand and create memorable moments for customers.
- Qualifications: Customer-focused, adaptable, proactive, and passionate about fashion.
- Other info: Part-time role with flexible hours, perfect for students!
The predicted salary is between 10 - 13 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You will have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you will play a vital role in enhancing the shopping experience.
Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you will create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.
Qualifications- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
This is a part-time position with a contract of 20 hours a week. Please apply by sending in your CV in English as soon as possible!
BenefitsWe are committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you will enjoy a 25% staff discount across all H&M Group brands - available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & DiversityAt H&M Group, we are determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 20h employer: ARKET
Contact Detail:
ARKET Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 20h
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest collections. When you walk into that interview, your enthusiasm for the brand will shine through and make a lasting impression.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with customers, think of scenarios where you can showcase your friendly and helpful nature. Role-play with a mate or in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to share your ideas! Think about how you can enhance the shopping experience for customers. Whether it’s a new way to display products or a unique customer service approach, showing initiative can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team. Let’s get you that Sales Advisor role!
We think you need these skills to ace Sales Advisor 20h
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for our brand shine through! We want to see how excited you are about the role and how you can contribute to creating those welcoming experiences for our customers.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in retail. We love seeing customer service skills and any examples of how you've engaged with people in the past. Tailoring your CV shows us you’re serious about the position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences clearly. This helps us understand how you can fit into our team and enhance the shopping experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and get that application in!
How to prepare for a job interview at ARKET
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's ethos and values. Familiarise yourself with their latest collections and any unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers on a deeper level.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Whether it’s resolving an issue or creating a memorable shopping experience, having specific stories ready will demonstrate your customer-focused mindset and adaptability.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are genuinely interested in understanding the needs of both customers and the team.
✨Be Ready to Discuss Fashion Trends
Brush up on current fashion trends and be prepared to share your thoughts on them. This could include discussing popular fabrics, styles, or how to assist customers with sizing. Showing your passion for fashion will resonate well with the interviewers and highlight your brand enthusiasm.
