At a Glance
- Tasks: Deliver exceptional service and create memorable experiences in a Nordic-inspired café.
- Company: Join ARKET, a brand focused on simplicity, nature, and slow living.
- Benefits: Enjoy a 25% staff discount and global development opportunities.
- Other info: Flexible hours and a diverse, inclusive workplace await you.
- Why this job: Be part of a team that values hospitality and customer connection.
- Qualifications: Passion for food and beverages, with a willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality.
You’ll have the opportunity to provide high-level service at every touchpoint—from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way. You’ll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence. In this role, you’ll also play a key part in promoting the café’s values, culture, and concept, while contributing to the smooth daily operations of the in-store café.
Previous experience in food and beverage or customer service is a plus—but not essential. What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences.
Qualifications
- Customer Focused: willing to engage with customers and provide them with good levels of service
- Adaptable & flexible
- Action-orientated
- Good communication skills: A genuine interest in people and actively listening to their needs and perspectives.
- Open to learn and seek out development opportunities
- A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.
- Comfortable with working flexible / irregular work patterns.
- English language skills
This is a full time position with a contract of 35 hours a week. Please apply by sending in your CV in English as soon as possible.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Company Description
ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
Café Team Member 35h in London employer: ARKET
ARKET is an excellent employer that fosters a vibrant and collaborative work culture, particularly at its iconic Regent Street location. Employees benefit from a generous 25% discount across H&M Group brands, along with participation in the H&M Incentive Program, ensuring that hard work is recognised and rewarded. With opportunities for professional growth and a focus on enhancing customer experiences, ARKET is committed to developing its team members in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Café Team Member 35h in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ARKET. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ARKET
Don't be shy about reaching out to ARKET directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Team Member 35h in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ARKET and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ARKET
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
