As the Stockroom Assistant, you play a crucial role in ensuring that our back‑of‑house is organised and finely tuned for optimal performance. By maintaining high standards and implementation of correction routines, you directly contribute to elevating both direct and indirect customer‑service experiences. Your partnership with the management team is key to boosting profitability through smart logistics and efficient store operations. Together, we're not just running a store, but crafting an engaging and profitable store experience.
Key Responsibilities:
- Receive and process stock deliveries and shop floor replenishment
- Create a highly organized stockroom following store operations best practices
- Ensure size availability on the shop floor together with the Store Management team
- Implement commercial activities including sales in the stockroom
- Train all colleagues on store logistic training and best practices
Qualifications
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.
- Action-oriented: Proactive and driven to take initiative and get things donewith quality.
- Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understand their perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferable but not mandatory
- Understandingof store operations & customer service skills frompreviousretail experience
- Confident in offering customers advice on fashion trends, materials, sizingetc
Additional Information
This is apart‑time position with a contract of 20hours a week available in our Covent Garden store.
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
- 25% staff discount across all H&M Group brands—available both in-store and online.
- Every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Company Description
ARKET offers essential collections for women, men,childrenand the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortmentsfeaturesgarments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
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Stockroom Assistant 20h in City of Westminster employer: ARKET
ARKET is an excellent employer that fosters a vibrant and collaborative work culture, particularly at its iconic Regent Street location. Employees benefit from a generous 25% discount across H&M Group brands, along with participation in the H&M Incentive Program, ensuring that hard work is recognised and rewarded. With opportunities for professional growth and a focus on enhancing customer experiences, ARKET is committed to developing its team members in a dynamic retail environment.
