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For Companies At a Glance
- Tasks: Design and deliver engaging training for school systems to enhance user experience.
- Company: Join Ark, an education charity dedicated to improving access to quality education.
- Benefits: Enjoy 27 days annual leave, professional development, and a generous pension scheme.
- Why this job: Make a real impact in education by empowering schools with technology.
- Qualifications: Experience in system training and strong communication skills are essential.
- Other info: Be part of a diverse team focused on innovation and collaboration in education.
The predicted salary is between 36000 - 60000 £ per year.
As Systems Training Lead, you’ll play a vital role in helping our schools get the most out of their core systems (including Bromcom, CCR, CPOMs, Admissions+, iPay, Fusion, InVentry, EdVal, Smartgrade, OFSM, GL and Wonde). You’ll design and deliver engaging training, create clear guidance materials, and support system rollouts to ensure smooth adoption. The Systems and Training team within Ark schools provides systems support and training capability to ensure the operation and continual improvement of our core school systems. Working closely with colleagues across Technology and the central team, you’ll also support and contribute to initiatives to improve processes and enhance user experience. This role is perfect for someone who is keen to enable others and is making technology work for education.
Key responsibilities
- Plan, design, and deliver engaging training sessions (in-person and virtual) tailored to user need
- Develop and maintain high-quality guidance materials and process documentation on systems and data
- Contribute to projects involving system implementation, upgrades, or process changes ensuring training and support are embedded throughout
- Work closely with the Systems Support Manager, Systems and Training Manager and other colleagues in Technology and the central team to contribute to initiatives to improve internal support processes, identifying opportunities to streamline workflows and enhance service quality
You should have
- Experience designing and delivering system training
- Strong communication and presentation skills, with the ability to engage diverse audiences
- Excellent documentation and instructional design skills
- Familiarity with school systems and the Bromcom MIS platform
- Ability to analyse and improve operational processes
Benefits
- 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3 years’ service. This entitlement is pro rata for part-time employees and excludes bank holidays
- Full office closure between Christmas and New Year
- Access to high-quality professional learning throughout your career, including face-to-face sessions and a bespoke online learning platform
- Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans for season tickets or a bike, gym discounts up to 40% off, and free eye tests
About Us
Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network.
Diversity and inclusion
We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective.
Safeguarding statement
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check.
Systems Training Lead employer: ARK
Contact Detail:
ARK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Training Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ark through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give us a real edge!
✨Tip Number 2
Prepare for those interviews by practising common questions related to training and systems support. We should also think about how our past experiences align with the role of Systems Training Lead. Confidence is key, so let’s nail that practice!
✨Tip Number 3
Showcase our passion for education technology! During interviews, we can share specific examples of how we've used tech to enhance learning or streamline processes. This will demonstrate our commitment to making a difference in schools.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. Plus, it shows our enthusiasm for the role and appreciation for the opportunity to chat.
We think you need these skills to ace Systems Training Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Systems Training Lead role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Training Skills: Since this role is all about designing and delivering training, include examples of your past training experiences. Share specific instances where you've successfully engaged an audience or created effective guidance materials.
Keep It Clear and Concise: We love a well-structured application! Make sure your writing is clear and to the point. Avoid jargon unless it’s relevant, and ensure your passion for education and technology shines through.
Apply Early!: Don’t wait until the last minute to submit your application. We review applications on an ongoing basis, so applying early gives you a better chance to stand out. Head over to our website to get started!
How to prepare for a job interview at ARK
✨Know Your Systems
Familiarise yourself with the core systems mentioned in the job description, like Bromcom and iPay. Understanding how these systems work will not only help you answer questions confidently but also show your genuine interest in the role.
✨Engage with Your Audience
Since you'll be delivering training sessions, practice your presentation skills. Think about how to engage diverse audiences effectively. You might even want to prepare a mini-training session to showcase your style during the interview.
✨Showcase Your Documentation Skills
Prepare examples of high-quality guidance materials or process documentation you've created in the past. This will demonstrate your instructional design skills and your ability to communicate complex information clearly.
✨Be Process-Oriented
Think about ways you've improved operational processes in previous roles. Be ready to discuss specific examples where you identified opportunities for streamlining workflows, as this aligns perfectly with the responsibilities of the Systems Training Lead.
