SEND & Inclusion Operations Manager

We are seeking a SEND & Inclusion Operations Manager who will be responsible for the effective day‑to‑day coordination of SEND and inclusion provision across the school. Working closely with the SENDCO and senior leaders, the role oversees EHCP processes, annual reviews, referrals, record‑keeping and multi‑agency communication, ensuring statutory duties are met and systems run smoothly. The postholder will support staff through clear organisation, accurate deployment of provision and effective communication with parents, external professionals and the local authority. The role line‑manages identified staff, oversees SEND systems and documentation, and supports high‑quality transitions and communication, enabling teaching staff to focus on delivering excellent classroom practice while SEND provision is administered efficiently and consistently. This post requires a high level of efficiency and while there are student‑facing aspects to the role, it is weighted towards ensuring the academy is compliant with all aspects of SEND provision.

You will:

• Have experience of identifying, monitoring and providing effective support for students with SEND.
• Have experience of leading, coaching and motivating people, ensuring professional development and effectively challenging and managing any performance concerns.
• Demonstrate effective and systematic behaviour management.
• Possess excellent communication, planning and organisational skills.
• Have a good working knowledge of relevant legislation, particularly the SEN Code of Practice.

Benefits include tailored professional development based on the needs of the teacher and department to ensure everyone achieves their full potential. We take the wellbeing of our staff seriously as we recognise that teaching can be a challenging profession. Therefore, staff receive regular rewards and recognition for effort. Salaries are 2.5% higher than the main pay scale. Other benefits include a generous pension scheme, access to Ark rewards, interest‑free loans, gym discounts, and access to the Employee Assistance Programme.

Diversity and inclusion: We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective.

Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non‑disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment – this will depend upon the nature of the offence(s) and when they occurred.