Secondary Student Support Manager

Location: Enfield – easily accessible from central, north and east London, as well as surrounding areas.

Salary: Ark Band 6, Pay Point 8 – 19 term time pro rata starting salary £28,560.02-£33,651.36. This is calculated from the full-time salary of £29,882- £35,209 depending on experience.

Working pattern: Full-time (Part-time working will be considered)

Contract: Permanent

Start date: February 2026

Closing date: 10th February 2026. We will be reviewing applications on an on‑going basis, and this advert may close earlier than advertised depending on the level of response.

Role Description: We are looking for a passionate and knowledgeable student support manager to join our team. You will be a role model for our students with a visible presence around the academy, and you will be able to support your head of year and tutor team to be the best they can be. You will have experience working with parents to achieve the best results for their children. We are looking for someone who aligns with our approach to high expectations and exemplary behaviour. The successful candidate will work closely with other teachers and leaders in the behaviour and culture team, as well as across the academy to secure excellent academic and social outcomes for our children.

Benefits:

• Salaries 2.5% higher than main pay scale.
• Twice as many training days as standard.
• Generous pension scheme.
• Access to Ark rewards – a scheme offering savings from over 3,000 major retailers.
• Interest‑free loans – up to £5,000 available for season ticket or to buy a bicycle.
• Gym discounts – offering up to 40%.
• Access to Employee Assistance Programme – providing free, confidential counselling, legal advice and a range of different support.

About Us: Ark John Keats was founded in 2013 with one class of reception children. We are now a fully‑fledged all‑through school, running from nursery to year 13, with over 1700 children. Our secondary school is oversubscribed, with a waiting list for every year group. Our community is composed of supportive and committed families who buy into our vision and work with us to ensure their children achieve all they are capable of in the future. We aspire for all our children to have the academic knowledge necessary to enable them to progress to university, for pupils to have a love of learning and curiosity about the world, and for them to be polite, well‑mannered young people who take responsibility for their choices and drive their own destinies. Ark John Keats is part of Ark Schools, a hugely successful network serving pupils from deprived communities.

Diversity and Inclusion: We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective.

Safeguarding Statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non‑disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment – this will depend upon the nature of the offence(s) and when they occurred.

Please note we will be reviewing applications on an on‑going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage you to submit your application at your earliest convenience.