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- Tasks: Design and deliver engaging training for school systems to enhance user experience.
- Company: Join Ark, an education charity dedicated to improving access to quality education.
- Benefits: Enjoy 27 days annual leave, a generous pension scheme, and professional development opportunities.
- Why this job: Make a real impact in education by empowering schools with technology.
- Qualifications: Experience in systems training and strong communication skills are essential.
- Other info: Work in a dynamic environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Permanent, full-time
Location: Currently operating hybrid working in our West London Office
Interviews: Thursday 19th February
About The Role
As Systems Training Lead, you'll play a vital role in helping our schools get the most out of their core systems (including Bromcom, CCR, CPOMs, Admissions+, iPay, Fusion, InVentry, EdVal, Smartgrade, OFSM, GL and Wonde). You'll design and deliver engaging training, create clear guidance materials, and support system rollouts to ensure smooth adoption. The Systems and Training team within Ark schools provides systems support and training capability to ensure the operation and continual improvement of our core school systems. Working closely with colleagues across Technology and the central team, you'll also support and contribute to initiatives to improve processes and enhance user experience. This role is perfect for someone who is keen to enable others and make technology work for education.
Key responsibilities
- Plan, design, and deliver engaging training sessions (in-person and virtual) tailored to user need
- Develop and maintain high-quality guidance materials and process documentation on systems and data
- Contribute to projects involving system implementation, upgrades, or process changes ensuring training and support are embedded throughout
- Work closely with the Systems Support Manager, Systems and Training Manager and other colleagues in Technology and the central team to contribute to initiatives to improve internal support processes, identifying opportunities to streamline workflows and enhance service quality
You should have
- Experience designing and delivering systems training
- Strong communication and presentation skills, with the ability to engage diverse audiences
- Excellent documentation and instructional design skills
- Familiarity with school systems and the Bromcom MIS platform
- Ability to analyse and improve operational processes
27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays.
Full office closure between Christmas and New Year.
As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year.
Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform.
Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests.
About Us
Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education.
Recently, Ark moved to new offices at EdCity – a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together.
Diversity and inclusion
We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective.
Safeguarding statement
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred.
Please note we will be reviewing applications on an ongoing basis and this role may close earlier than advertised depending on the level of response. We strongly encourage you to submit your application at your earliest convenience. For any questions, please contact recruitment@arkonline.org.
System Training Manager in London employer: ARK
Contact Detail:
ARK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Training Manager in London
✨Tip Number 1
Get to know the company inside out! Research Ark's mission, values, and the specific systems they use. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your training delivery skills! Since the role involves designing and delivering training sessions, consider doing mock presentations. This will boost your confidence and help you articulate your ideas clearly when it counts.
✨Tip Number 3
Network with current employees or alumni from Ark. They can provide insider tips on the interview process and what the team is really like. Plus, it shows your commitment to being part of their community!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace System Training Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Systems Training Manager. We want to see how you can help schools get the most out of their systems!
Show Off Your Communication Skills: Since this role involves training and engaging diverse audiences, be sure to showcase your strong communication and presentation skills in your application. We love seeing examples of how you've successfully communicated complex information before!
Highlight Your Experience: Don’t forget to mention any relevant experience you have in designing and delivering training sessions, especially if it relates to school systems. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ARK
✨Know Your Systems
Familiarise yourself with the core systems mentioned in the job description, like Bromcom and iPay. Understanding how these systems work will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Engage with Your Audience
Since you'll be delivering training sessions, practice your presentation skills. Think about how to engage diverse audiences effectively. You might even want to prepare a mini-training session to showcase your style during the interview.
✨Prepare Clear Documentation Samples
Bring along examples of guidance materials or process documentation you've created in the past. This will show your instructional design skills and give the interviewers a tangible sense of your capabilities.
✨Show Your Problem-Solving Skills
Be ready to discuss how you've improved operational processes in previous roles. Think of specific examples where you identified issues and implemented solutions, as this aligns perfectly with the responsibilities of the Systems Training Manager.
