Ark is seeking a Service Delivery Manager to lead IT service governance and continual improvement for a portfolio of Ark schools. The role reports to the Head of IT Services and is a permanent, full-time position across multiple Ark sites.
You will develop Cluster IT Managers, govern supplier performance, oversee SLAs and KPIs, and ensure strategic technology initiatives transition into sustainable live service, delivering a trusted IT experience for schools.
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IT Service Delivery Manager – Education Network employer: ARK
Ark is an exceptional employer, offering a supportive work culture that prioritises professional development and employee well-being. With 27 days of annual leave, access to a generous pension scheme, and opportunities for continuous learning, employees are empowered to grow within their roles while making a meaningful impact in education across South London. The collaborative environment at EdCity fosters innovation and connection, making it an ideal place for those passionate about transforming the lives of children through education.
