At a Glance
- Tasks: Inspire your team to create unforgettable guest experiences and drive venue performance.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Competitive pay, career growth opportunities, and a vibrant work culture.
- Other info: Dynamic role with the chance to make a real impact in a lively venue.
- Why this job: Be a key player in shaping an inclusive environment where guests feel valued.
- Qualifications: Leadership skills and a passion for hospitality are essential.
The predicted salary is between 30000 - 40000 £ per year.
Stonegate Group, the UK’s largest operator of pubs, bars and late-night venues, is seeking a driven Deputy Manager for Ark in Glasgow.
You will inspire and empower your team to deliver outstanding guest experiences, motivate others, drive performance, and contribute to a vibrant venue culture.
Key responsibilities include guiding the team, supporting the General Manager, upholding standards, and fostering a welcoming, inclusive environment where guests feel valued.
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Deputy Manager: Lead Guest Experiences & Team Growth in Glasgow employer: ARK
Ark in Highgate is an exceptional employer that prioritises the development of its staff while fostering a supportive and inclusive work culture. Employees benefit from ongoing professional growth opportunities, collaborative teamwork, and the chance to make a meaningful impact on the lives of pupils with special educational needs and disabilities. Located in a vibrant community, Ark offers a rewarding environment where dedication and compassion are valued and encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager: Lead Guest Experiences & Team Growth in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ARK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ARK
Don't be shy about reaching out to ARK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Manager: Lead Guest Experiences & Team Growth in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ARK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ARK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
