At a Glance
- Tasks: Provide essential admin support and create a welcoming environment for students and staff.
- Company: Join Ark Evelyn Grace Academy, a vibrant school community in London.
- Benefits: Competitive salary, generous pension, training days, and discounts on gym memberships.
- Other info: Enjoy a supportive culture with excellent career development opportunities.
- Why this job: Make a real difference in students' lives while developing your skills in a dynamic setting.
- Qualifications: Strong organisational skills, IT proficiency, and a passion for supporting young people.
The predicted salary is between 29904 - 33678 £ per year.
About The Role
Location: Ark Evelyn Grace Academy | 255 Shakespeare Road, London SE24 0QN
Contract: Permanent | Term Time (39 weeks) + 2 weeks
Hours: 7:30am – 4:30pm
Salary: Grade 5 (£29,904 – £33,678)
Start Date: ASAP
We are looking for a highly organised, enthusiastic, and proactive Business Support Officer – Admin to join our vibrant academy. This is a pivotal role at the centre of school life – as the first point of contact for students, staff, parents and visitors, you will help shape outstanding experiences and ensure our school runs seamlessly every day. If you thrive in a fast-paced environment, love variety, and are passionate about making a difference, this could be the perfect opportunity for you.
Role Overview
As part of our Operations Team, you will provide high-quality administrative and customer service support across the academy. Acting as the face of the school, both in person and online, you’ll play a key role in maintaining a welcoming, efficient and professional environment. From managing student services and attendance to supporting events and communications, no two days will be the same.
What you’ll be doing:
- Delivering comprehensive admin support across key areas including attendance, admissions, behaviour, trips, events, student welfare and more
- Acting as a professional and friendly first point of contact at reception and via phone/email
- Supporting student attendance processes, working closely with families and pastoral teams
- Maintaining and improving efficient systems, databases and processes (including Bromcom/MIS)
- Providing first aid support and ensuring accurate record‑keeping
- Managing communications, website updates and social media, promoting academy successes
- Supporting marketing and student recruitment activities
- Coordinating and supporting key school events such as open evenings, parents’ evenings and results days
- Managing stock, supplies, reprographics, and ensuring the office environment operates smoothly
What we’re looking for:
- Well organised with excellent attention to detail
- A confident multitasker who can prioritise effectively
- A strong communicator, both written and verbal
- Experienced in administration and IT systems (MS Office essential)
- Calm, professional and approachable in a busy environment
- Proactive, solutions‑focused, and able to use initiative
- Passionate about supporting young people and contributing to a positive school culture
School experience is desirable but not essential.
Benefits:
- Salaries 2.5% higher than main pay scale.
- Twice as many training days as standard.
- Generous pension scheme.
- Access to Ark rewards – a scheme offering savings from over 3,000 major retailers
- Interest‑free loans – up to £5,000 available for season ticket or to buy a bicycle.
- Gym discounts – offering up to 40%.
- Access to Employee Assistance Programme – providing free, confidential counselling, legal advice and a range of different support.
Business Support Officer - Admin employer: ARK
Ark Evelyn Grace Academy is an exceptional employer that prioritises the growth and well-being of its staff while fostering a vibrant and inclusive school culture. With competitive salaries, extensive training opportunities, and a supportive environment, employees are empowered to make a meaningful impact on students' lives. Located in the heart of London, the academy offers unique benefits such as generous pension schemes, gym discounts, and access to an Employee Assistance Programme, making it an attractive place for those passionate about education and community.
