At a Glance
- Tasks: Drive client success by solving complex health and safety challenges.
- Company: Join Ark Workplace Risk, a leader in innovative risk and safety solutions.
- Benefits: Competitive salary, hybrid work, and a supportive growth environment.
- Other info: Be part of a diverse team committed to excellence and innovation.
- Why this job: Make a real impact on clients' safety programs and drive positive change.
- Qualifications: H&S qualification, client-facing experience, and a passion for success.
The predicted salary is between 30000 - 40000 € per year.
Health & Safety Administrator - FTC (Risk, Compliance & Safety Management) 3 Month Fixed Term Contract Competitive Salary + Benefits Hybrid Greater London
Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver measurable benefits for our clients through innovation, partnership and customer success practices.
About the Role:
If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programmes, but to truly make a difference and have a positive impact on their success. As a member of our Customer Success Team, you will report into the Head of Customer Success, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to support with innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to support with the management of external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectations and driving their success.
Key Responsibilities Include:
- Designing reports and predictive analytics for clients.
- Undertake gap analysis of processes for improvement.
- Preparation of technical proposals, schedules and client interactions.
- Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
- Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
- Working with the software support team to achieve clients operational and strategic goals.
- Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management.
- Supporting the onboarding of new clients and developing client relationships.
- Completing administrative tasks on Ark internal systems.
- Preparing and pulling off reports using Microsoft programs and internal systems for internal and external use.
- Managing and reporting on the company CRM system.
- Proactively reviewing and following up on client proposals on behalf of the Customer Success team.
- Creating and issuing client proposals and quotations.
- Proactively following up to request information to ensure that the full picture is available to our internal teams and clients when required.
- Confidence to ask questions and raise queries within the wider business.
You will have:
- A qualification in H&S and/or Fire Safety, including membership of a recognised industry body e.g., IOSH or NEBOSH.
- A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes.
- An ability to convey information and simplify it for clients.
- An ability to learn new topics quickly.
- A passion to succeed, and a love of winning.
- Drive to build successful client portfolios and deliver the Gold Standard of service and solutions.
- At least 2 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution.
- Experience with taking a requirement and preparing a proposal through to brief across complex assignments.
Why Work for Us:
Ark is a market leader providing an innovative suite of Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver smarter Risk, Compliance, Safety.
Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice.
Health and Safety Administrator (FTC) in Slough employer: Ark Workplace Risk
Ark Workplace Risk is an exceptional employer that prioritises innovation and employee growth within a dynamic and supportive work culture. Located in Greater London, we offer a competitive salary and benefits, alongside opportunities for professional development and meaningful client engagement, making it an ideal place for those passionate about health and safety to thrive and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Health and Safety Administrator (FTC) in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about contributing to their success.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves tackling complex client issues, think of examples from your past experiences where you successfully resolved challenges. Be ready to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of our journey towards excellence.
We think you need these skills to ace Health and Safety Administrator (FTC) in Slough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Health and Safety Administrator role. Highlight your relevant experience in health and safety, and how it aligns with our mission at Ark Workplace Risk.
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills can drive success for our clients. Use specific examples from your past roles to illustrate your problem-solving abilities and client-facing experience.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ark Workplace Risk
✨Know Your Stuff
Make sure you brush up on health and safety regulations, especially those relevant to the residential and commercial property sector. Familiarise yourself with Ark Workplace Risk's QUOODA® platform and be ready to discuss how it can benefit clients.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex client issues in the past. Think about specific situations where your innovative solutions made a difference, as this role is all about being a trusted advisor and problem solver.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You’ll need to convey information effectively to clients and internal teams, so being able to break down complex ideas will set you apart.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the company. Inquire about their approach to client success and how they measure the impact of their services. This demonstrates your strategic mindset and eagerness to contribute.
