At a Glance
- Tasks: Support clients in health and safety programs, driving success through strategic problem-solving.
- Company: Ark Workplace Risk, a leading consultancy in Operational Risk and Safety solutions.
- Benefits: Gain valuable experience in a dynamic environment with potential for career growth.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real impact on client safety while developing your skills in a supportive team.
- Qualifications: H&S qualification and 2 years in a client-facing role required.
The predicted salary is between 30000 - 40000 € per year.
Ark Workplace Risk is a consultancy and software company providing market‑leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector for over 30 years. Our goal is to deliver measurable benefits for our clients through innovation, partnership and customer success practices.
QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisation’s evolving future demands.
About The Role
If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, this role is for you. You will work strategically with mid‑to‑large clients on their safety programs, acting as a Trusted Advisor and problem solver within our Customer Success Team. Your responsibilities will include supporting external relationships, acting as the hub of our internal operations, and exceeding client expectations to drive their success.
Key Responsibilities Include:
- Design reports and predictive analytics for clients.
- Undertake gap analysis of processes for improvement.
- Prepare technical proposals, schedules and client interactions.
- Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
- Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
- Work with the software support team to achieve clients’ operational and strategic goals.
- Stay up to date with new capabilities, features and product launches, providing valuable product feedback to management.
- Support the onboarding of new clients and develop client relationships.
- Complete administrative tasks on Ark internal systems.
- Prepare and pull off reports using Microsoft programs and internal systems for internal and external use.
- Manage and report on the company CRM system.
- Proactively review and follow up on client proposals on behalf of the Customer Success team.
- Create and issue client proposals and quotations.
- Follow up to request information to ensure that the full picture is available to our internal teams and clients when required.
- Maintain confidence to ask questions and raise queries within the wider business.
You Will Have:
- A qualification in H&S and/or Fire Safety, including membership of a recognised industry body e.g., IOSH.
- A strategic and goal‑orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes.
- An ability to convey information and simplify it for clients.
- An ability to learn new topics quickly.
- A passion to succeed, and a love of winning.
- Drive to build successful client portfolios and deliver the Gold Standard of service and solutions.
- At least 2 years’ experience in a client‑facing role that included advising clients on their health, safety and fire safety objectives on a programme level, helping them make the right decisions and supporting them with execution.
- Experience with taking a requirement and preparing a proposal through to brief across complex assignments.
We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.
Health & Safety AdministratorNew in London employer: Ark Workplace Risk
Ark Workplace Risk is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. Located in London, employees benefit from a vibrant city atmosphere while engaging with major clients in the Residential and Commercial Property Sector. With a strong commitment to employee growth and development, Ark provides opportunities for professional advancement and encourages a passion for success within its dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Health & Safety AdministratorNew in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and safety field, attend industry events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Ark Workplace Risk and their services. Understand their software platform, QUOODA®, and think about how your skills can contribute to their mission. We want you to shine and show them why you’re the perfect fit!
✨Tip Number 3
Practice your problem-solving skills! Since this role involves acting as a Trusted Advisor, be ready to discuss how you’ve tackled complex client issues in the past. We believe showcasing your experience will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you on board!
We think you need these skills to ace Health & Safety AdministratorNew in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Health & Safety Administrator role. Highlight your relevant experience in health and safety, and show how your skills align with what we’re looking for at Ark Workplace Risk.
Showcase Your Problem-Solving Skills:In your application, don’t just list your qualifications; share examples of how you've tackled complex client problems in the past. We love seeing candidates who can think on their feet and provide innovative solutions!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ark Workplace Risk
✨Know Your Stuff
Make sure you brush up on health and safety regulations, especially those relevant to the residential and commercial property sectors. Familiarise yourself with Ark Workplace Risk's QUOODA® platform and be ready to discuss how it can benefit clients.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully tackled complex client issues in the past. Think about specific situations where your strategic mindset led to positive outcomes, and be ready to share these stories during the interview.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be acting as a Trusted Advisor, it's crucial to demonstrate your ability to convey information effectively to clients and internal teams alike.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to their success. Plus, it’s a great way to demonstrate your proactive approach!
