At a Glance
- Tasks: Lead client projects, design reports, and provide innovative solutions in health and safety.
- Company: Ark Workplace Risk is a leading consultancy with over 30 years of experience in operational risk and safety.
- Benefits: Enjoy a supportive environment, growth opportunities, and the chance to work with top global brands.
- Other info: Join a company committed to equality, diversity, and inclusion for all employees.
- Why this job: Make a real impact by solving complex problems and driving client success in a dynamic team.
- Qualifications: Must have health and safety qualifications and at least 5 years in a client-facing role.
The predicted salary is between 36000 - 60000 £ per year.
Lead Health and Safety Management Consultant
Lead Health and Safety Management Consultant
1 day ago Be among the first 25 applicants
Lead Health & Safety Management Consultant
Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices.
QUOODA is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands.
Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector.
About the Role
If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success.
As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change.
In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success.
If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence.
Key Responsibilities Include:
- Implement client projects and programmes with high-level advocacy
- Designing management reports and predictive analytics for clients.
- Create customer success by managing and reviewing a highly configurable digital software enterprise platform.
- Undertake gap analysis of processes for improvement and better management of our clients systems.
- Identify and implement client initiatives and new ways of working.
- Prepare and document technical requirements, proposals, schedules and client interactions.
- Preparation of scopes and methodologies including liaison with technical team and the clients.
- Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
- Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
- Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive
- Providing decision support to clients: strategically as well as on day-to-day matters
- Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys
- Working with the software support team to achieve clients operational and strategic goals
- Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management.
You will have:
- Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM or working towards (minimum Cert IOSH)
- A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes
- An ability to convey information and simplify it for clients
- An ability to learn new topics quickly
- A passion to succeed, and a love of winning
- Drive to build successful client portfolios and deliver the Gold Standard of service and solutions
- At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution
- 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes"
- Experience with taking a requirement and preparing a proposal through to brief across complex assignments
Why Work for Us:
Ark is a market leader providing an innovative suite of; Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver smarter Risk, Compliance, Safety.
APPLY NOW
Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story!
We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.
Seniority level
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Seniority level
Not Applicable
Employment type
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Employment type
Full-time
Job function
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Industries
Software Development
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Lead Health and Safety Management Consultant in London employer: Ark Workplace Risk
At Ark Workplace Risk, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Workforce Planning & Analytics Analyst, you will benefit from flexible hybrid working arrangements, ongoing professional development opportunities, and a supportive team environment that values your insights and contributions. Join us in the UK to make a meaningful impact while enjoying a rewarding career with a company that prioritises employee growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Health and Safety Management Consultant in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Ark Workplace Risk looking for candidates who are engaged and informed.
We think you need these skills to ace Lead Health and Safety Management Consultant in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Ark Workplace Risk. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Ark Workplace Risk
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Ark Workplace Risk’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!