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- Tasks: Lead client projects, design reports, and provide innovative solutions in health and safety.
- Company: Ark Workplace Risk is a leading consultancy with over 30 years of experience in operational risk and safety.
- Benefits: Enjoy a supportive environment, growth opportunities, and the chance to work with top global brands.
- Why this job: Make a real impact by solving complex problems and driving client success in a dynamic team.
- Qualifications: Must have health and safety qualifications and at least 5 years in a client-facing role.
- Other info: Join a company committed to equality, diversity, and inclusion for all employees.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Lead Health and Safety Management Consultant
Lead Health and Safety Management Consultant
1 day ago Be among the first 25 applicants
Lead Health & Safety Management Consultant
Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices.
QUOODA is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands.
Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector.
About the Role
If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success.
As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change.
In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success.
If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence.
Key Responsibilities Include:
- Implement client projects and programmes with high-level advocacy
- Designing management reports and predictive analytics for clients.
- Create customer success by managing and reviewing a highly configurable digital software enterprise platform.
- Undertake gap analysis of processes for improvement and better management of our clients systems.
- Identify and implement client initiatives and new ways of working.
- Prepare and document technical requirements, proposals, schedules and client interactions.
- Preparation of scopes and methodologies including liaison with technical team and the clients.
- Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
- Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required.
- Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive
- Providing decision support to clients: strategically as well as on day-to-day matters
- Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys
- Working with the software support team to achieve clients operational and strategic goals
- Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management.
You will have:
- Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM or working towards (minimum Cert IOSH)
- A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes
- An ability to convey information and simplify it for clients
- An ability to learn new topics quickly
- A passion to succeed, and a love of winning
- Drive to build successful client portfolios and deliver the Gold Standard of service and solutions
- At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution
- 2 years’ experience in an in-house role would be advantageous \”to walk in a client\’s shoes\”
- Experience with taking a requirement and preparing a proposal through to brief across complex assignments
Why Work for Us:
Ark is a market leader providing an innovative suite of; Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver smarter Risk, Compliance, Safety.
APPLY NOW
Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story!
We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Industries
Software Development
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Lead Health and Safety Management Consultant employer: Ark Workplace Risk
Contact Detail:
Ark Workplace Risk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Health and Safety Management Consultant
✨Tip Number 1
Familiarise yourself with QUOODA, the software platform used by Ark Workplace Risk. Understanding its features and capabilities will allow you to speak confidently about how you can leverage it to enhance client success during interviews.
✨Tip Number 2
Network with professionals in the health and safety sector, especially those who have experience with consultancy roles. Engaging with industry peers can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-world examples of how you've successfully managed client relationships and solved complex problems in your previous roles. This will demonstrate your capability as a Trusted Advisor.
✨Tip Number 4
Stay updated on the latest trends and regulations in health and safety management. Being knowledgeable about current issues will show your commitment to the field and your ability to provide valuable insights to clients.
We think you need these skills to ace Lead Health and Safety Management Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and safety management, particularly in residential and commercial property sectors. Use specific examples that demonstrate your ability to solve complex client problems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving success and how your background aligns with the role. Mention your qualifications and any relevant memberships, such as CMIOSH or MIIRSM, to showcase your expertise.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully managed client accounts and delivered innovative solutions. Highlight your experience in advising clients on health and safety objectives and how you’ve helped them achieve their goals.
Highlight Communication Skills: Since the role involves being a Trusted Advisor, emphasise your ability to convey complex information simply. Include instances where you've effectively communicated technical matters to clients and internal teams.
How to prepare for a job interview at Ark Workplace Risk
✨Understand the Company Culture
Before your interview, take some time to research Ark Workplace Risk. Familiarise yourself with their values, mission, and approach to client relationships. This will help you align your answers with what they value most in a candidate.
✨Showcase Your Problem-Solving Skills
As a Lead Health and Safety Management Consultant, you'll need to demonstrate your ability to solve complex client problems. Prepare examples from your past experience where you've successfully identified issues and implemented effective solutions.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss health and safety regulations, compliance standards, and any relevant software tools. Brush up on your knowledge and be prepared to explain how you've applied this in previous roles.
✨Emphasise Your Client-Facing Experience
Highlight your experience in client-facing roles, especially those that involved advising on health and safety objectives. Be ready to discuss how you've built successful client relationships and contributed to their success.
