Remote IT Service Desk Coordinator

Remote IT Service Desk Coordinator

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Ark Schools

At a Glance

  • Tasks: Provide first-line IT support and manage service requests for staff.
  • Company: ARK SCHOOLS, a supportive and innovative educational environment.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Ideal for tech-savvy individuals looking to kickstart their career.
  • Why this job: Join a dynamic team and make a difference in the education sector.
  • Qualifications: Strong interest in IT, good communication skills, and proactive attitude.

The predicted salary is between 25000 - 32000 Β£ per year.

ARK SCHOOLS in Hastings is seeking an IT Service Desk Coordinator. This role offers hybrid working, providing first-line IT support to staff and managing service requests. Ideal candidates will have a strong interest in IT, good communication skills, and a proactive attitude.

Responsibilities include:

  • Diagnosing technical issues
  • Managing incidents
  • Ensuring user satisfaction through effective communication

A basic understanding of Microsoft 365 and customer service experience are desirable.

Remote IT Service Desk Coordinator employer: Ark Schools

ARK SCHOOLS in Hastings is an excellent employer, offering a supportive work culture that values collaboration and innovation. With hybrid working options, employees enjoy flexibility while contributing to a meaningful mission in education. The company prioritises professional development, providing ample opportunities for growth and advancement within the IT sector, making it an attractive place for those looking to make a difference.

Ark Schools

Contact Details:

Ark Schools Recruitment Team

We think you need these skills to ace Remote IT Service Desk Coordinator

First-line IT Support
Incident Management
Technical Issue Diagnosis
User Satisfaction
Effective Communication
Microsoft 365
Customer Service Experience