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- Tasks: Design and deliver engaging training for school systems to enhance user experience.
- Company: Join Ark, an education charity dedicated to improving access to quality education.
- Benefits: Enjoy 27 days annual leave, professional development, and a generous pension scheme.
- Why this job: Make a real impact in education by empowering schools with essential technology training.
- Qualifications: Experience in training design, strong communication skills, and familiarity with school systems.
- Other info: Dynamic work environment with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
As Systems Training Lead, you'll play a vital role in helping our schools get the most out of their core systems (including Bromcom, CCR, CPOMs, Admissions+, iPay, Fusion, InVentry, EdVal, Smartgrade, OFSM, GL and Wonde). You'll design and deliver engaging training, create clear guidance materials, and support system rollouts to ensure smooth adoption. The Systems and Training team within Ark schools provides systems support and training capability to ensure the operation and continual improvement of our core school systems. Working closely with colleagues across Technology and the central team, you'll also support and contribute to initiatives to improve processes and enhance user experience. This role is perfect for someone who is keen to enable others and is making technology work for education.
Key responsibilities
- Plan, design, and deliver engaging training sessions (in-person and virtual) tailored to user need.
- Develop and maintain high-quality guidance materials and process documentation on systems and data.
- Contribute to projects involving system implementation, upgrades, or process changes ensuring training and support are embedded throughout.
- Work closely with the Systems Support Manager, Systems and Training Manager and other colleagues in Technology and the central team to contribute to initiatives to improve internal support processes, identifying opportunities to streamline workflows and enhance service quality.
You should have
- Experience designing and delivering system training.
- Strong communication and presentation skills, with the ability to engage diverse audiences.
- Excellent documentation and instructional design skills.
- Familiarity with school systems and the Bromcom MIS platform.
- Ability to analyse and improve operational processes.
The role will close on Sunday 15th February, with first round interviews being held on Thursday 19th February.
Benefits
- 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays.
- Full office closure between Christmas and New Year.
- As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year.
- Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform.
- Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests.
About Us
Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole.
Diversity and inclusion
We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective.
Safeguarding statement
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred.
Please note we will be reviewing applications on an ongoing basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
For any questions, please contact recruitment@arkonline.org
Systems Training Lead in London employer: Ark Schools
Contact Detail:
Ark Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Training Lead in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ark through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to training and systems support. Think about how you can showcase your experience with school systems and your ability to engage diverse audiences.
✨Tip Number 3
Show off your skills! Bring along examples of your training materials or documentation to the interview. This will demonstrate your instructional design skills and give the interviewers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Ark team.
We think you need these skills to ace Systems Training Lead in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Systems Training Lead role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Training Skills: Since this role is all about training, share specific examples of your past training experiences. Whether it's designing sessions or creating guidance materials, let us know how you've made an impact in previous roles.
Be Clear and Concise: When writing your application, clarity is key! Keep your sentences straightforward and avoid jargon. We want to see your communication skills shine through, so make it easy for us to read and understand your points.
Apply Early!: Don't wait until the last minute to submit your application. We review applications on a rolling basis, so the sooner you apply through our website, the better your chances of standing out!
How to prepare for a job interview at Ark Schools
✨Know Your Systems
Familiarise yourself with the core systems mentioned in the job description, like Bromcom and iPay. Understanding how these systems work will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Engage with Training Techniques
Prepare to discuss your experience in designing and delivering training sessions. Think of specific examples where you've tailored training to meet user needs, as this will show your ability to engage diverse audiences effectively.
✨Showcase Your Documentation Skills
Be ready to talk about your documentation and instructional design skills. Bring samples of guidance materials you've created in the past, as this will highlight your attention to detail and ability to create clear, user-friendly resources.
✨Collaborate and Contribute
Highlight your experience working with teams to improve processes. Be prepared to discuss how you've identified opportunities for streamlining workflows and enhancing service quality, as collaboration is key in this role.
