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- Tasks: Manage projects, coordinate events, and support service users in a dynamic environment.
- Company: Join Ark Resettlement Services, a vital organisation aiding reintegration for those in the criminal justice system.
- Benefits: Enjoy 31 days annual leave, a pension scheme, and health & wellbeing programmes.
- Why this job: Make a real impact while developing your skills in a supportive and inclusive culture.
- Qualifications: A Bachelor’s degree or equivalent is required; strong communication and project management skills are essential.
- Other info: Flexibility for occasional evening or weekend work to engage with community events.
The predicted salary is between 28800 - 48000 £ per year.
Ark Resettlement Services is a voluntary sector organisation which supports people involved with the criminal justice system. We support service users upon release from prison to resettle into the community by providing short-term accommodation.
Hours: Full-Time (37)
This position combines strategic oversight, administrative support, and hands-on management, ensuring high-quality service delivery to stakeholders, team members, and service users.
- Coordinate key projects, including event planning, fundraising, and partnership development.
- Respond promptly to tenant/service user inquiries, coordinating with contractors and maintenance teams to address issues.
- Monitor property maintenance, voids, and housing benefit statuses, reporting changes to the Head of Operations.
- Ensure all properties comply with relevant housing regulations and health and safety standards.
- Liaise with local authorities and support organisations to deliver comprehensive assistance.
- Maintain accurate records in Salesforce, including maintenance logs and service user details.
Human Resources (HR) and Compliance
- Draft and issue HR documents, including contracts, warning letters, and policy updates.
- Manage DBS applications, payroll attendance reporting, and uphold HR policies.
- Create detailed reports for funders and coordinate meetings with project leads to gather data.
- Monitor and evaluate project progress, providing clear insights and recommendations.
- Design and produce key organisational materials, including service user handbooks, brochures, tenancy agreements, and other content.
- Support technological development, website, Salesforce, social media platforms, monitoring engagement, and sharing updates from stakeholders.
Partnership Development and Networking
- Establish and maintain strong relationships with stakeholders, including local authorities, charities, and corporate partners.
- Excellent written and verbal communication skills, including report writing and stakeholder engagement.
- Proficient in Microsoft Office Suite, and good knowledge of graphic design tools.
- Strong track record in managing events, projects, and fundraising initiatives.
- Commitment to promoting diversity, equity, and inclusion in all aspects of work.
- Bachelor’s degree or equivalent qualification.
The role requires occasional evening or weekend work to attend events or manage urgent issues.
Benefits include company events, company pension, health & wellbeing programme, sick pay, 31 days annual leave, and training opportunities.
Business Administrator Officer employer: ARK RESETTLEMENT SERVICES
Contact Detail:
ARK RESETTLEMENT SERVICES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator Officer
✨Tip Number 1
Familiarise yourself with the criminal justice system and the specific challenges faced by individuals re-entering society. This knowledge will help you engage more effectively with stakeholders and service users, showcasing your commitment to the role.
✨Tip Number 2
Network with professionals in the voluntary sector, particularly those involved in housing and support services. Attend relevant events or workshops to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Demonstrate your project management skills by discussing any relevant experience you have in coordinating events or fundraising initiatives. Be prepared to share specific examples of how you've successfully managed projects from start to finish.
✨Tip Number 4
Showcase your proficiency in Salesforce and Microsoft Office Suite during discussions. If you have experience with graphic design tools, mention this as well, as it aligns with the role's requirements for creating organisational materials.
We think you need these skills to ace Business Administrator Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, project management, and stakeholder engagement. Use specific examples that demonstrate your skills in coordinating projects and managing events.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals involved with the criminal justice system. Mention your understanding of the role's responsibilities and how your background aligns with Ark Resettlement Services' mission.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, include examples of your report writing and stakeholder engagement experiences. Highlight any relevant training or qualifications in communication.
Highlight Compliance Knowledge: Demonstrate your understanding of housing regulations and health and safety standards in your application. If you have experience drafting HR documents or managing compliance, be sure to mention it.
How to prepare for a job interview at ARK RESETTLEMENT SERVICES
✨Research the Organisation
Before your interview, take some time to understand Ark Resettlement Services and its mission. Familiarise yourself with their work in supporting individuals involved with the criminal justice system, as this will show your genuine interest and commitment to their cause.
✨Prepare for Scenario-Based Questions
Given the nature of the role, be ready to discuss how you would handle specific situations, such as responding to tenant inquiries or managing project timelines. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure.
✨Highlight Your Communication Skills
As the role requires excellent written and verbal communication, prepare to showcase your abilities. Bring examples of reports you've written or presentations you've delivered, and be ready to discuss how you engage with stakeholders effectively.
✨Showcase Your Project Management Experience
The position involves coordinating key projects and events, so be prepared to talk about your experience in managing similar initiatives. Discuss your approach to planning, execution, and evaluation, and how you ensure high-quality service delivery.
