At a Glance
- Tasks: Manage new homes enquiries, support sales progression, and maintain CRM accuracy.
- Company: An established independent property business in Exeter is expanding its New Homes team.
- Benefits: Private healthcare after probation, birthday off, and increasing holiday with service length.
- Other info: The role includes working Monday to Friday with one Saturday every three weeks.
- Why this job: Join a growing team and enjoy long-term progression opportunities in a dynamic role.
- Qualifications: Estate agency experience and strong organisational skills are essential for this position.
The predicted salary is between 32000 - 34000 £ per year.
Location: Exeter City Centre
Salary: £32,000–£34,000
Hours: Monday – Friday (including 1 in 3 Saturdays)
Benefits:
- Private healthcare available following successful completion of probation
- Long-term progression opportunities
- You get your birthday off to celebrate
- Holiday increasing with length of service
- Employee Assistance Programme
- Annual Health Assessment
- Team socials and regular office treats
About the Company:
An established and highly respected independent property business is looking to hire a Client Relationship Manager to join its growing New Homes team in Exeter. This is an excellent opportunity for somebody with estate agency experience with a background in either property administration, sales progression, customer service or property co-ordination.
The Role:
This is a varied position combining client co-ordination, sales progression support, administration, reporting and operational support. You will act as a central point of contact within the department, helping to manage buyer enquiries, maintain CRM accuracy, support marketing launches, co-ordinate sales activity and ensure clients receive a high level of service throughout their journey. This role would suit somebody who enjoys structure, organisation and communication, whilst still wanting a position that offers variety and progression.
Key Responsibilities:
- Manage new homes enquiries and buyer communication
- Support developers and clients with regular updates
- Maintain accurate CRM records and sales information
- Assist with sales progression and reservation administration
- Support marketing launches and development campaigns
- Co-ordinate brochures, photography, floorplans and portal listings
- Produce client reports and support departmental performance tracking
- Liaise with internal sales, marketing and administration teams
- Assist with open days, launches and client events
- Conduct market research and comparable property analysis
- Provide day-to-day support to the Head of New Homes and wider team
- Ensure a consistently high level of organisation across the department
What We're Looking For:
- Experience within estate agency, property administration, sales progression, customer service or a similar property-related role
- Strong organisational skills and attention to detail
- Excellent communication and relationship-building abilities
- Confident using CRM systems and Microsoft Office
- Proactive and solutions-focused mindset
- Ability to manage multiple priorities simultaneously
- Professional and client-focused approach
- Positive, team-oriented attitude
- Full UK driving licence
Estate agency experience is strongly preferred. Experience in developer sales, property customer service or a similar property-related role would also be considered.
Client Relationship Manager in Exeter employer: Ark Recruitment EST
This respected property business in Exeter offers private healthcare and an Employee Assistance Programme. The team values structure and communication, ensuring a supportive environment for career growth.
