At a Glance
- Tasks: Manage client relationships and support the sales process in a dynamic property environment.
- Company: Respected independent property business with a focus on growth and teamwork.
- Benefits: Private healthcare, birthday off, increasing holiday, and team socials.
- Other info: Great opportunities for long-term career progression and personal development.
- Why this job: Join a vibrant team and make a real impact in the property sector.
- Qualifications: Experience in estate agency or property-related roles with strong communication skills.
The predicted salary is between 40000 - 40000 £ per year.
Hours Monday – Friday (including 1 in 3 Saturdays).
Private healthcare available following successful completion of probation.
Long-term progression opportunities.
You get your birthday off to celebrate.
Holiday increasing with length of service.
Employee Assistance Programme.
Annual Health Assessment.
Team socials and regular office treats.
About the Company: An established and highly respected independent property business is looking to hire a Client Relationship Manager to join its growing New Homes team in Exeter. This is an excellent opportunity for somebody with estate agency experience with a background in either property administration, sales progression, customer service or property co-ordination.
The Role: This is a varied position combining client co-ordination, sales progression support, administration, reporting and operational support. You will act as a central point of contact within the department, helping to manage buyer enquiries, maintain CRM accuracy, support marketing launches, co-ordinate sales activity and ensure clients receive a high level of service throughout their journey. This role would suit somebody who enjoys structure, organisation and communication, whilst still wanting a position that offers variety and progression.
Key Responsibilities:
- Manage new homes enquiries and buyer communication.
- Support developers and clients with regular updates.
- Maintain accurate CRM records and sales information.
- Assist with sales progression and reservation administration.
- Support marketing launches and development campaigns.
- Co-ordinate brochures, photography, floorplans and portal listings.
- Produce client reports and support departmental performance tracking.
- Liaise with internal sales, marketing and administration teams.
- Assist with open days, launches and client events.
- Conduct market research and comparable property analysis.
- Provide day-to-day support to the Head of New Homes and wider team.
- Ensure a consistently high level of organisation across the department.
What We’re Looking For:
- Experience within estate agency, property administration, sales progression, customer service or a similar property-related role.
- Strong organisational skills and attention to detail.
- Excellent communication and relationship-building abilities.
- Confident using CRM systems and Microsoft Office.
- Proactive and solutions-focused mindset.
- Ability to manage multiple priorities simultaneously.
- Professional and client-focused approach.
- Positive, team-oriented attitude.
- Full UK driving licence.
Estate agency experience is strongly preferred. Experience in developer sales, property customer service or a similar property-related role would also be considered.
Client Relationship Manager in Devon employer: Ark Recruitment EST
Join a highly respected independent property business in Exeter as a Client Relationship Manager, where you will thrive in a supportive and dynamic work culture. Enjoy benefits such as private healthcare, increasing holiday entitlement with service length, and the unique perk of having your birthday off to celebrate. With long-term progression opportunities and regular team socials, this role offers a meaningful career path in a collaborative environment focused on client satisfaction and professional growth.
