At a Glance
- Tasks: Manage client relationships and support the sales process in a dynamic property environment.
- Company: Respected independent property business with a focus on new homes.
- Benefits: Competitive salary, private healthcare, birthday off, and increasing holiday with service.
- Other info: Enjoy team socials, career progression, and a supportive work culture.
- Why this job: Join a growing team and make a real impact in the property sector.
- Qualifications: Experience in estate agency or customer service with strong organisational skills.
The predicted salary is between 32000 - 34000 £ per year.
Location: Exeter City Centre
Salary: £32,000–£34,000
Hours: Monday – Friday (including 1 in 3 Saturdays)
Benefits:
- Private healthcare available following successful completion of probation
- Long-term progression opportunities
- You get your birthday off to celebrate
- Holiday increasing with length of service
- Employee Assistance Programme
- Annual Health Assessment
- Team socials and regular office treats
About the Company:
An established and highly respected independent property business is looking to hire a Client Relationship Manager to join its growing New Homes team in Exeter. This is an excellent opportunity for somebody with estate agency experience with a background in either property administration, sales progression, customer service or property co-ordination.
The Role:
This is a varied position combining client co-ordination, sales progression support, administration, reporting and operational support. You will act as a central point of contact within the department, helping to manage buyer enquiries, maintain CRM accuracy, support marketing launches, co-ordinate sales activity and ensure clients receive a high level of service throughout their journey. This role would suit somebody who enjoys structure, organisation and communication, whilst still wanting a position that offers variety and progression.
Key Responsibilities:
- Manage new homes enquiries and buyer communication
- Support developers and clients with regular updates
- Maintain accurate CRM records and sales information
- Assist with sales progression and reservation administration
- Support marketing launches and development campaigns
- Co-ordinate brochures, photography, floorplans and portal listings
- Produce client reports and support departmental performance tracking
- Liaise with internal sales, marketing and administration teams
- Assist with open days, launches and client events
- Conduct market research and comparable property analysis
- Provide day-to-day support to the Head of New Homes and wider team
- Ensure a consistently high level of organisation across the department
What We're Looking For:
- Experience within estate agency, property administration, sales progression, customer service or a similar property-related role
- Strong organisational skills and attention to detail
- Excellent communication and relationship-building abilities
- Confident using CRM systems and Microsoft Office
- Proactive and solutions-focused mindset
- Ability to manage multiple priorities simultaneously
- Professional and client-focused approach
- Positive, team-oriented attitude
- Full UK driving licence
- Estate agency experience is strongly preferred. Experience in developer sales, property customer service or a similar property-related role would also be considered.
If you're looking for a position where you can become a key part of a successful specialist property team whilst continuing to develop your career, we'd love to hear from you. Please contact Sarah at ARK Recruitment at Sarah@ark-recruitment.com for further information.
Locations
Client Relationship Manager in Devon, Exeter employer: Ark Recruitment EST
Join a highly respected independent property business in the heart of Exeter, where you will thrive in a supportive and dynamic work environment. With long-term progression opportunities, private healthcare, and unique perks like a day off for your birthday, this role as a Client Relationship Manager offers not just a job, but a fulfilling career path. Enjoy team socials, regular office treats, and a culture that values organisation and communication, making it an excellent place for those looking to grow within the property sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Devon, Exeter
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Ark Recruitment EST.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Ark Recruitment EST? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Ark Recruitment EST's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Client Relationship Manager in Devon, Exeter
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Client Relationship Manager role at Ark Recruitment EST, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Ark Recruitment EST
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Ark Recruitment EST operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Ark Recruitment EST. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Ark Recruitment EST.
