At a Glance
- Tasks: Lead housing management and customer services to create a customer-first culture.
- Company: Ark Group, a forward-thinking organisation based in Edinburgh.
- Benefits: Enjoy a 4-day work week, hybrid working, and strategic influence.
- Other info: Opportunity for governance oversight and partnership development with local authorities.
- Why this job: Shape service excellence and make a real difference in the community.
- Qualifications: Experience in housing management and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Ark Group in Edinburgh seeks an Assistant Director of Housing & Customer Experience to lead housing management, neighbourhood services and customer services across Ark.
The role focuses on shaping a customer-first culture, improving outcomes and embedding service excellence within Ark’s operations.
Based in a 4-day working week with hybrid working, the role offers strategic influence, governance oversight and partnership development with local authorities and regulators.
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Senior Housing & Customer Experience Leader (4 Day Week) employer: Ark People Housing Care
Ark is an exceptional employer that champions a progressive work culture, offering a 4-day week and hybrid working arrangements that promote work-life balance. With a strong focus on employee growth and development, you will have the opportunity to shape our People functions while being part of a dynamic Senior Leadership Team dedicated to fostering an inclusive and engaging workplace. Join us to make a meaningful impact in a supportive environment that values your contributions and aspirations.
