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- Tasks: Support our veterinary team in providing exceptional care to pets and assist with various tasks.
- Company: Join Ark Veterinary Clinic, a leading provider of veterinary services in the UK.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and health benefits.
- Why this job: Make a real difference in the lives of animals and their owners every day.
- Qualifications: Strong communication skills, empathy, and experience in animal welfare are essential.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Ark Veterinary Clinic in Long Eaton.
This is a fixed term contract to cover maternity leave until September 2026. It is a part time role (30 hours per week), working Tuesday‑Saturday.
About CVS
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\’re looking for in our Veterinary Patient Care Assistant
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more! Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’.
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Patient Care Assistant employer: Ark (Long Eaton)
Contact Detail:
Ark (Long Eaton) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Ark Veterinary Clinic. Familiarise yourself with their values and services. This will help you show your passion for pets and how you can contribute to their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Care Assistant, you'll need to connect with both animals and their owners. Role-play common scenarios with friends or family to boost your confidence and ensure you can demonstrate your empathy and customer service skills.
✨Tip Number 3
Show off your experience! If you've worked with animals before, be ready to share specific examples during your interview. Talk about your hands-on experience in animal welfare and how it has prepared you for this role at Ark Veterinary Clinic.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team at CVS.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Show Your Passion for Animals: Make sure to highlight your love for animals in your application. We want to see that you genuinely care about their welfare and are excited about the role of a Patient Care Assistant.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Tailor it to reflect the skills and experiences that match what we’re looking for in a Veterinary Patient Care Assistant. This shows us you’ve done your homework and are really interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Ark (Long Eaton)
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share personal stories or experiences that highlight your commitment to animal welfare, as this role is all about making pets a priority.
✨Demonstrate Your Communication Skills
As an excellent communicator, you’ll need to show how you can effectively interact with both the veterinary team and pet owners. Practice answering common questions clearly and empathetically, showcasing your ability to handle sensitive situations.
✨Prepare for Practical Scenarios
Expect to discuss or even role-play scenarios related to patient care. Brush up on your knowledge of basic animal care practices, and be ready to explain how you would handle tasks like feeding, cleaning, or assisting in treatments.
✨Highlight Teamwork Experience
This role requires strong teamwork skills, so be prepared to talk about your previous experiences working in a team environment. Share examples of how you’ve collaborated with others to achieve a common goal, especially in stressful situations.