Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide onsite and remote IT support to businesses across the East Midlands.
- Company: Vibrant IT company with a focus on education and business support.
- Benefits: Competitive salary, access to a pool van, and a friendly team environment.
- Why this job: Join a dynamic team and make a real difference in local businesses' tech needs.
- Qualifications: Experience with Office 365, Windows systems, and excellent communication skills.
- Other info: Opportunity for professional growth in a supportive and innovative workplace.
The predicted salary is between 22000 - 26000 £ per year.
Location: Based in Pinchbeck, Spalding, South Lincolnshire, with work around the East Midlands
Salary: £26,000 - £29,000 per annum
Vacancy Type: Full-time
The Role
We are looking for an enthusiastic individual to join our vibrant Spalding based IT company supporting businesses around the East Midlands. This role is working with our business contract customers (you will have access to a pool van). The ideal candidate will have a proven understanding of Office 365, Windows desktop and server, with at least one years previous experience in a similar role, willingness to learn new skills and work independently. Excellent communications skills are essential and an expectation to complete your role effectively. Full UK Driving Licence is essential.
Key Responsibilities
- Provide onsite and remote technical support across desktops, networks, and cloud systems.
- Resolve support tickets within agreed timeframes.
- Troubleshoot issues efficiently and communicate clearly with customers.
- Act as a trusted point of contact during onsite visits.
- Provide advice on improvements, upgrades, and best practices.
We have a professional and friendly team of engineers ready to assist with new projects as well as day to day operations. We have a team of installers who are available for data cabling work, wireless installation, projector installations, CCTV etc, allowing a faster order to installation timescale. We supply hardware, software and are authorised resellers for most interactive products. The services we offer are specifically built for each organisation, dependant on the current infrastructure, future requirements and the continued delivery of core services. All of our contracts are tailored specifically for the organisation based on a mixture of hardware ownership and user requirements.
Skills and Qualifications
- Excellent people skills.
- Excellent time management.
- Excellent Communications skills.
- Proven knowledge of Windows Active Directory and Office 365.
- Happy to work individually as well as part of a team.
- Full / clean driving license.
- Full DBS Check required.
About Us
Setup in 2001 to provide ICT support to both Education and Business, the business soon developed and by 2005, we became a limited company. With a proven record of working in the Lincolnshire Schools ICT Service since 2001, we continue to build on our experience and infrastructure. Based in Pinchbeck, Spalding, South Lincolnshire, the core of our focus is working with Primary Schools where we find a local service, complemented by regular visits by the same engineer has proved very successful. Now based in our own building in Pinchbeck, Spalding, we have the platform to develop for the next 10 years, along with warehouse space and a purpose built builds and repairs facility. We also have an office in Metheringham near Lincoln.
To Apply
If you feel you are a suitable candidate and would like to work for Ark ICT Solutions Ltd, please do not hesitate to apply.
IT Support Engineer - Business Contracts in Spalding employer: Ark ICT Solutions Ltd
Contact Detail:
Ark ICT Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Business Contracts in Spalding
✨Tip Number 1
Get to know the company before your interview! Research Ark ICT Solutions Ltd, their services, and their team. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, try role-playing common IT support scenarios with a friend. This will help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Be ready to showcase your technical skills! Brush up on your knowledge of Office 365 and Windows systems. You might be asked to solve a problem on the spot, so being prepared can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Ark ICT Solutions Ltd.
We think you need these skills to ace IT Support Engineer - Business Contracts in Spalding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Office 365 and Windows systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at Ark ICT Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Windows desktop, and server systems. Be ready to discuss specific experiences where you've successfully resolved technical issues, as this will show your practical understanding and problem-solving skills.
✨Show Off Your People Skills
Since excellent communication is key for this role, think of examples where you've effectively communicated with customers or team members. Practise explaining complex tech concepts in simple terms, as this will demonstrate your ability to connect with clients during the interview.
✨Demonstrate Your Time Management Skills
Prepare to discuss how you prioritise tasks and manage your time effectively, especially when dealing with support tickets. You might want to share a story about a time you met tight deadlines while maintaining quality service, which will highlight your organisational abilities.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like troubleshooting a network issue or handling a difficult customer. Practise your responses to these scenarios, focusing on your thought process and the steps you would take to resolve the issue, as this will showcase your critical thinking and adaptability.