At a Glance
- Tasks: Coordinate staff deployment and manage rotas to ensure high-quality care services.
- Company: Join Ark, a values-driven organisation focused on human rights and quality support.
- Benefits: Enjoy up to 36 days paid holiday, a contributory pension scheme, and a supportive team environment.
- Other info: Opportunities for continuous learning and system improvement within a growing service.
- Why this job: Make a real impact on people's lives while developing your skills in a dynamic setting.
- Qualifications: Essential English and Maths National 5 or SCQF Level 5; experience in fast-paced environments.
The predicted salary is between 28191 - 28191 £ per year.
Location: Tayside, Perth & Kinross (base)
Contract: Permanent
Hours: Full Time
Salary: £28,191.87
We are looking for a Resource Co-ordinator to provide an effective, customer-focused service that supports the delivery of consistent, high-quality care services within a defined area. Reporting to the Senior Resource Co-ordinator, you will develop a strong understanding of service requirements, individuals' needs and preferences, and staff availability and skills. By bringing this information together, you will proactively match staffing resources to service needs in a fast-moving environment helping to ensure effective service delivery, maximise staffing efficiency and minimise reliance on agency staff. You will act as a central point of contact for staff deployment and rota management using Arks Information Management System (AIMS), working closely with local management teams and contributing to system development and continuous improvement.
Key Responsibilities
- Staff Deployment & Service Delivery
- Plan, create and maintain staff rotas, ensuring they are available for staff to view in line with our agreed rota guidance
- Deploy staff to ensure contracted hours are met and service needs are covered
- Co-ordinate cover for planned and unplanned absences
- Manage the deployment of relief staff to help minimise costs and agency use within the service
- Systems, Data & Compliance
- Ensure all staff deployment is managed through AIMS in line with Arks deployment principles
- Monitor compliance with AIMS and provide support to improve usage
- Analyse data, produce KPI reports, and support managers to use information effectively
- Prepare Excel spreadsheets and Word documents as required
- Collaboration & Communication
- Act as a first point of contact for AIMS queries across the organisation
- Build effective relationships with managers, staff, agencies and head office teams
- Work closely with Care & Support, People & Organisational Development, Finance and IT colleagues
- Support communication between services, relief staff
- Learning, Development & Improvement
- Support staff induction and ongoing training in the use of AIMS
- Contribute to the development of guidance materials and system improvements
- Take part in the AIMS Working Group and support continuous improvement initiatives
You will work on a rota that includes weekend, evening and early morning hours to help support business needs.
About You
- Essential English and Maths National 5 (pass) or SCQF Level 5
- Experience working in a fast-paced, dynamic environment with changing priorities
- Experience developing or managing staff rotas or deploying resources
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain accurate records
- Confident using digital systems, including Microsoft Word and Excel
- Desirable
- SCQF qualification at Level 7 or above
- Experience within social care or a similar frontline service environment
- Understanding of learning disabilities and support requirements
- Experience supporting system development or process improvement
- Experience working to KPIs and performance measures
Key Competencies
- Communication
- Teamwork
- Customer Service
- Problem Solving
- Managing Change
- Leadership
- Professional Boundaries
- Continuous Learning
Why Join Ark?
- A values-driven organisation focused on human rights and quality support
- Supportive team environment with opportunities to learn and develop
- The chance to make a real impact on service delivery and people's lives
In return for your valuable contribution, Ark will also offer you:
- Annual Leave Buy & Sell Scheme - Employees have the option to sell or buy additional annual leave, up to a maximum of 5 days (or 1 working week for part-time staff) per year.
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported people's lives, helping them to achieve their dreams. Ark would love to hear from you whether you are an experienced Support Practitioner or new to Social Care. Apply now to join us at this exciting time as our service grows.
CVs will not be considered. Please note Ark is not a UK Visa Sponsor. All interviews will be conducted in person on 9th June at Lochside House.
Scottish Charity No. SCO15694
Working towards equal opportunities and a diverse workforce.
Locations
Resource Co-Ordinator in Perth, Scotland employer: ARK Housing Association
Ark is an exceptional employer located in Tayside, offering a supportive and values-driven work environment that prioritises human rights and quality care. As a Resource Co-Ordinator, you will have the opportunity to make a meaningful impact on service delivery while enjoying benefits such as generous annual leave, a contributory pension scheme, and ongoing professional development. Join a team that values your contributions and fosters a culture of continuous learning and improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Co-Ordinator in Perth, Scotland
✨Tip Number 1
Get to know the company! Research Ark's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to resource coordination and staff deployment. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed rotas or dealt with changing priorities in the past. Real-life stories can make a big impact and demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Resource Co-Ordinator in Perth, Scotland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Resource Co-Ordinator role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills:Since this role involves a lot of collaboration and communication, be sure to demonstrate your excellent interpersonal skills in your written application. Use clear and concise language to show us you can communicate effectively.
Highlight Your Attention to Detail:Attention to detail is key for this position, especially when managing staff rotas and compliance. Make sure your application is free from errors and clearly structured to reflect your ability to maintain accurate records.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Ark!
How to prepare for a job interview at ARK Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Co-Ordinator role. Familiarise yourself with the key responsibilities like staff deployment and using AIMS. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Resource Co-Ordinator, excellent communication is crucial. Prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments. Think about times when you’ve built relationships or resolved conflicts, as these will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've had to solve problems or manage changing priorities. Highlight your ability to think on your feet and adapt quickly, as this is essential for managing staff rotas and ensuring service delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the use of AIMS, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
