At a Glance
- Tasks: Coordinate staffing resources to ensure high-quality care services in a dynamic environment.
- Company: Join Ark, a values-driven organisation focused on human rights and quality support.
- Benefits: Enjoy up to 36 days paid holiday, a contributory pension scheme, and a supportive team environment.
- Other info: Opportunities for continuous learning and system improvement in a collaborative setting.
- Why this job: Make a real impact on people's lives while developing your skills in a rewarding role.
- Qualifications: Essential English and Maths National 5 or SCQF Level 5; experience in fast-paced environments.
The predicted salary is between 28191 - 28191 £ per year.
Location: Tayside, Perth & Kinross (base)
Contract: Permanent
Hours: Full Time
Salary: £28,191.87
We are looking for a Resource Co-ordinator to provide an effective, customer-focused service that supports the delivery of consistent, high-quality care services within a defined area. Reporting to the Senior Resource Co-ordinator, you will develop a strong understanding of service requirements, individuals' needs and preferences, and staff availability and skills. By bringing this information together, you will proactively match staffing resources to service needs in a fast-moving environment helping to ensure effective service delivery, maximise staffing efficiency and minimise reliance on agency staff.
You will act as a central point of contact for staff deployment and rota management using Arks Information Management System (AIMS), working closely with local management teams and contributing to system development and continuous improvement.
Key Responsibilities- Staff Deployment & Service Delivery
- Plan, create and maintain staff rotas, ensuring they are available for staff to view in line with our agreed rota guidance
- Deploy staff to ensure contracted hours are met and service needs are covered
- Co-ordinate cover for planned and unplanned absences
- Manage the deployment of relief staff to help minimise costs and agency use within the service
- Systems, Data & Compliance
- Ensure all staff deployment is managed through AIMS in line with Arks deployment principles
- Monitor compliance with AIMS and provide support to improve usage
- Analyse data, produce KPI reports, and support managers to use information effectively
- Prepare Excel spreadsheets and Word documents as required
- Collaboration & Communication
- Act as a first point of contact for AIMS queries across the organisation
- Build effective relationships with managers, staff, agencies and head office teams
- Work closely with Care & Support, People & Organisational Development, Finance and IT colleagues
- Support communication between services, relief staff
- Learning, Development & Improvement
- Support staff induction and ongoing training in the use of AIMS
- Contribute to the development of guidance materials and system improvements
- Take part in the AIMS Working Group and support continuous improvement initiatives
You will work on a rota that includes weekend, evening and early morning hours to help support business needs.
About You- Essential English and Maths National 5 (pass) or SCQF Level 5
- Experience working in a fast-paced, dynamic environment with changing priorities
- Experience developing or managing staff rotas or deploying resources
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain accurate records
- Confident using digital systems, including Microsoft Word and Excel
- Desirable SCQF qualification at Level 7 or above
- Experience within social care or a similar frontline service environment
- Understanding of learning disabilities and support requirements
- Experience supporting system development or process improvement
- Experience working to KPIs and performance measures
- Communication
- Teamwork
- Customer Service
- Problem Solving
- Managing Change
- Leadership
- Professional Boundaries
- Continuous Learning
- A values-driven organisation focused on human rights and quality support
- Supportive team environment with opportunities to learn and develop
- The chance to make a real impact on service delivery and people's lives
In return for your valuable contribution, Ark will also offer you:
- Annual Leave Buy & Sell Scheme - Employees have the option to sell or buy additional annual leave, up to a maximum of 5 days (or 1 working week for part-time staff) per year.
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported people's lives, helping them to achieve their dreams. Ark would love to hear from you whether you are an experienced Support Practitioner or new to Social Care. Apply now to join us at this exciting time as our service grows.
CVs will not be considered. Please note Ark is not a UK Visa Sponsor. All interviews will be conducted in person on 9th June at Lochside House.
Scottish Charity No. SCO15694 Working towards equal opportunities and a diverse workforce.
Resource Co-Ordinator in London employer: ARK Housing Association
Ark is an exceptional employer located in Tayside, offering a supportive team environment where employees can thrive and develop their skills. With a strong focus on human rights and quality support, Ark provides meaningful opportunities to make a real impact on the lives of individuals in need. Employees enjoy generous benefits such as up to 36 days of paid holiday, a contributory pension scheme, and a culture that values continuous learning and appreciation for staff contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Co-Ordinator in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ark and their values. This will help you connect your skills and experiences to what they care about, making you stand out as a candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in staff deployment and service delivery.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've collaborated with others in fast-paced environments. Highlighting your ability to work well with managers and staff will show you're a great fit for the role.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Resource Co-Ordinator in London
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you fully understand what a Resource Co-Ordinator does. Check out the job description and highlight the key responsibilities and skills required. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application:Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that match the role. Use keywords from the job description to show us you’re a great fit.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resource Co-Ordinator inside out. Familiarise yourself with the key responsibilities like staff deployment and using AIMS. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Resource Co-Ordinator, you'll need excellent communication skills. Prepare examples from your past experiences where you've effectively communicated with teams or resolved conflicts. This will demonstrate your ability to build relationships and collaborate with others.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think of situations where you've had to adapt quickly or manage changing priorities, and be ready to discuss how you handled them.
✨Highlight Your Attention to Detail
Attention to detail is crucial for managing staff rotas and compliance. Bring up specific instances where your meticulous nature has led to successful outcomes, whether it’s in record-keeping or ensuring service delivery standards were met.
