Community Investment Assistant

About The Role As Community Investment Assistant, you will be reporting directly to the Community Investment Manager and will be responsible for supporting the Community Investment team to deliver and implement the Associations Housing for All programme and Tenant Participation Strategy in accordance with our operational and strategic business plans.
Make sure to apply with all the requested information, as laid out in the job overview below.
Qualifications, Skills & Experience A minimum of 5 GCSEs including English and Maths.
One years relevant experience from the most recent three years in a similar role.
Benefits & Main Terms & Conditions of Employment Contract: 3-year fixed term contract with the possibility of an extension.
(Subject to 6 Month Probationary Period) Hours: 37 Per Week, Monday to Friday.
Due to the nature of the role, you will on occasion be required to work outside normal office hours.
Remuneration: Current annual salary range is £26,908-£28,267.(Subject to review in April 2025) Pension: NILGOSC contributory pension scheme.
Employer contribution is currently 19%.
Annual Leave: 22 days annual leave moving to 27 after 5 years service and 32 days after 10 years service.
Statutory Leave: 13 customary holidays per annum.
Occupational Sick Pay: Maximum of 3 months full pay and 3 months half pay.
(Depending on length of service).
Other Benefits: A range of excellent work and family friendly policies, including hybrid working.
Access to Gym facilities at Head Office.
Access to Electric Vehicle Salary Sacrifice Scheme.
EV Charging Facilities at Head Office with on-site Car Parking.
Page | 7 JOB DESCRIPTION Job Title:Community Investment Assistant Reporting To:Community Investment Manager Main Purpose of Role To support the Community Investment Team to deliver our Housing for All programme and tenant engagement strategy in accordance with Board, stakeholder, and regulatory requirements.
Core Areas of Responsibility To assist the Community Investment Team in a range of general administrative duties, including, but not limited to the issuing of letters and surveys; the issuing of bulk communications; the inputting of data; and the maintenance and management of a range of internal & external monitors and registers.
To use IT systems to collect and input information to generate and promote the work of the Community Investment Team: including letters, events, posters, PowerPoint presentations, reports and associated documents.
Maintain and report on all required records and monitoring information in relation to the good relations plans as required by the Northern Ireland Housing Executive and by the Department for Communities.
To ensure the accurate recording of all expenditure relating to housing for all/ tenant engagement and produce appropriate financial and statistical information as required.
Prepare reports as and when requested or required, including those relating to housing for all/tenant engagement.
Develop and implement a communications plan to promote all good relations activities and initiatives in conjunction with Community Investment Officer.
To carry out surveys as and when required and collate results.
To deal with all correspondence across housing for all/ tenant engagement activities including phone, email and post.
Organise and participate in regular community activities, community projects, tenant meetings, operational meetings and provide administrative support to include but not exhaustive sending invites, booking venues, recording attendance, providing minutes.
To ensure compliance with all statutory and regulatory obligations and organisational policies and procedures.
Ensure the delivery of all services, advice, and information to the highest quality standards.
Ensure that the organisations values are upheld.
Representational Role Attend conference events, seminars, meetings, and training sessions as required.
Ensure the provision of effective communications both internally and externally with our partners and other agencies and organisations.
Undertake all duties in such a way as to enhance and protect the reputation and public profile of the Association.
Quality Assurance Be proactive and innovative to ensure that systems are effective, and proactively seek ways to improve both your own and the teams standard of customer service delivery Actively engage in on-going learning and development, to ensure sufficient knowledge to excel in your duties.
Any other Duties This list is not exhaustive and only highlights key areas and tasks associated with this post.
Due to the nature of the role, you may be required to work outside normal office hours, including attending occasional weekend or evening meetings.
It cannot be prescriptive, and it is a requirement of this position that there exist high levels of flexibility and responsiveness to the changing needs of the organisational and service demands.
The post holder shall therefore be required to positively respond to such demands and ensure that the commitment, innovation, flexibility, and delivery of high-quality services remain paramount.
Community Investment Assistant (Personnel Specification) Qualifications Essential A minimum of 5 GCSEs including English and Maths Desirable Post GCSE Education i.e.
A-Level or Equivalent Level 2 Community Engagement Qualification Membership of a Relevant Professional Body e.g.
Chartered Institute of Housing Experience One years relevant experience from the most recent three years in a similar role Essential One years experience from the most recent three years in at least two of the following areas: Community Engagement and Tenant Participation Good relations Knowledge of Together Building United Communities Strategies Working on funded projects/programmes Successfully developing relationships and partnership working with other agencies and stakeholders Knowledge Working knowledge of Data Protection legislation, policy & best practise as it applies to Northern Ireland and corporate bodies.
Working knowledge of Equality legislation, policy & best practise as it applies to Northern Ireland and corporate bodies.