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- Tasks: Lead and manage a diverse commercial property portfolio while ensuring compliance and customer satisfaction.
- Company: Ark, a values-driven housing and social care organisation focused on community and inclusion.
- Benefits: Flexible working, generous leave, pension contributions, and wellbeing support.
- Other info: Join a supportive team dedicated to creating inclusive communities.
- Why this job: Make a real impact in property management while enjoying a hybrid work environment.
- Qualifications: Experience in property management and knowledge of Scottish housing legislation required.
The predicted salary is between 41610 - 43610 £ per year.
Salary: £41,610 - £43,610 FTE (£24,966 - £26,166 pro rata, based on 21 hours per week).
Hours: Part-time 21 hours per week (3 days)
Location: Hybrid Edinburgh office (Lochside House)
Contract: Permanent
Lead the growth and management of Ark's commercial property portfolio. The Property Manager will take on lead responsibility for Ark's commercial portfolio, which consists of a range of market rent homes, student accommodation and third-party leases. With the continued growth of our commercial activity, we are bringing this service in-house to ensure improved oversight, stronger financial control and more robust lease and tenancy management.
This role sits within the Development and Customer Experience Directorate and plays a key role in supporting Ark's long-term financial sustainability and customer outcomes.
You’ll be responsible for delivering a comprehensive, high-quality and customer-focused commercial property management service across Ark's portfolio, ensuring leases and tenancies are managed in line with contractual requirements, legislation, regulation and best practice.
Working closely with internal colleagues and external partners, you’ll provide hands-on leadership across commercial leasing, tenancy management, income, voids and compliance, while also contributing to the future growth of Ark's commercial offer.
- Leading the management of Ark's commercial properties, including student accommodation, private residential tenancies and third-party leases
- Negotiating, managing and monitoring commercial leases and protocol agreements, ensuring compliance and value for money
- Managing rental income, service charges, deposits and arrears, including debt recovery activity
- Monitoring contractor performance, repairs and property compliance standards
- Handling customer enquiries, complaints and tribunal cases where required
- Providing performance data, insight and recommendations to support decision-making and service improvement
Experience in housing, property or commercial property management
A strong working knowledge of Scottish housing and property legislation, including private residential tenancies and lease arrangements
Confidence managing income, service charges, arrears and related financial processes
Experience using property management systems and digital case management tools
Chartered Member of the Institute of Housing / minimum Level 3 CIH Certificate in Housing Practice or equivalent proven track record in housing or property management
Full driving licence and access to a vehicle
Hybrid and flexible working arrangements (pro rata) ~ Generous annual leave entitlement (pro rata) ~ 4% contributory pension ~ Employee Assistance Programme and wellbeing support ~ Employee discounts, access to Blue Light Card and Cycle to Work scheme ~ Annual leave buy & sell options
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging and that starts with how we treat our colleagues.
Please apply using the online application form.
Property Manager - Office and Home Based (remote) in Central employer: ARK Housing Association
Contact Detail:
ARK Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Office and Home Based (remote) in Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your achievements in property management. Include examples of successful lease negotiations, compliance management, and customer service excellence to impress hiring managers.
✨Tip Number 3
Ace the interview! Research common interview questions for property managers and practice your responses. Be ready to discuss your experience with Scottish housing legislation and how you handle tenant issues.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Property Manager - Office and Home Based (remote) in Central
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Property Manager role. We want to see how you can lead the growth and management of our commercial property portfolio, so don’t hold back on showcasing relevant skills!
Showcase Your Knowledge: Demonstrate your understanding of Scottish housing and property legislation in your application. We’re looking for someone who knows their stuff when it comes to leases and tenancies, so let us know how you’ve navigated these areas in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Use bullet points if it helps – we love a well-organised application!
Apply Through Our Website: Don’t forget to submit your application via our online form! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of Scottish housing and property legislation. Familiarise yourself with the specifics of private residential tenancies and lease arrangements, as this will show that you're serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing or property management. Be ready to share specific examples of how you've successfully managed commercial leases, handled customer complaints, or improved service delivery. This will help demonstrate your capability to lead Arks commercial property portfolio.
✨Be Customer-Focused
Since the role emphasises a high-quality, customer-focused service, think of ways you've gone above and beyond for clients in the past. Share stories that highlight your ability to handle enquiries and resolve issues effectively, showing that you can maintain strong relationships with tenants and stakeholders.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the future growth of Arks commercial offer or how they measure success in property management. It shows your interest in the role and helps you gauge if the company aligns with your values.