At a Glance
- Tasks: Lead and manage a diverse commercial property portfolio with a focus on customer satisfaction.
- Company: Ark, a values-driven housing and social care organisation committed to community inclusion.
- Benefits: Flexible working, generous leave, pension contributions, and wellbeing support.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: Experience in property management and knowledge of Scottish housing legislation required.
The predicted salary is between 41610 - 43610 £ per year.
Salary: £41,610 - £43,610 FTE (£24,966 - £26,166 pro rata, based on 21 hours per week).
Hours: Part-time 21 hours per week (3 days)
Location: Hybrid Edinburgh office (Lochside House)
Contract: Permanent
Lead the growth and management of Ark's commercial property portfolio. The Property Manager will take on lead responsibility for Ark's commercial portfolio, which consists of a range of market rent homes, student accommodation and third-party leases. With the continued growth of our commercial activity, we are bringing this service in-house to ensure improved oversight, stronger financial control and more robust lease and tenancy management.
This role sits within the Development and Customer Experience Directorate and plays a key role in supporting Ark's long-term financial sustainability and customer outcomes. You'll be responsible for delivering a comprehensive, high-quality and customer-focused commercial property management service across Ark's portfolio, ensuring leases and tenancies are managed in line with contractual requirements, legislation, regulation and best practice.
Working closely with internal colleagues and external partners, you'll provide hands-on leadership across commercial leasing, tenancy management, income, voids and compliance, while also contributing to the future growth of Ark's commercial offer.
- Leading the management of Ark's commercial properties, including student accommodation, private residential tenancies and third-party leases
- Negotiating, managing and monitoring commercial leases and protocol agreements, ensuring compliance and value for money
- Managing rental income, service charges, deposits and arrears, including debt recovery activity
- Monitoring contractor performance, repairs and property compliance standards
- Handling customer enquiries, complaints and tribunal cases where required
- Providing performance data, insight and recommendations to support decision-making and service improvement
Experience in housing, property or commercial property management
A strong working knowledge of Scottish housing and property legislation, including private residential tenancies and lease arrangements
Confidence managing income, service charges, arrears and related financial processes
Experience using property management systems and digital case management tools
Chartered Member of the Institute of Housing / minimum Level 3 CIH Certificate in Housing Practice or equivalent proven track record in housing or property management
Full driving licence and access to a vehicle
Hybrid and flexible working arrangements (pro rata) ~ Generous annual leave entitlement (pro rata) ~ 4% contributory pension ~ Employee Assistance Programme and wellbeing support ~ Employee discounts, access to Blue Light Card and Cycle to Work scheme ~ Annual leave buy & sell options
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging and that starts with how we treat our colleagues.
Please apply using the online application form.
Property Manager - Flexible Home Working in Central employer: ARK Housing Association
Contact Detail:
ARK Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Flexible Home Working in Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching Ark and its values. Understand their approach to property management and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills! Bring examples of your past work in property management to the interview. Whether it’s managing leases or handling customer complaints, having concrete examples will demonstrate your expertise and confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Property Manager - Flexible Home Working in Central
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in property management. We want to see how your skills align with our needs, so don’t be shy about showcasing your relevant achievements!
Showcase Your Knowledge: Demonstrate your understanding of Scottish housing and property legislation in your application. We’re looking for someone who knows their stuff, so include any specific examples that show you’re on top of the latest regulations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application via our online form! It’s the easiest way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of Scottish housing and property legislation. Familiarise yourself with the specifics of private residential tenancies and lease arrangements, as this will show that you're serious about the role and understand the legal landscape you'll be working in.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing or property management. Be ready to share specific examples of how you've successfully managed commercial leases, handled customer complaints, or improved service delivery. This will help demonstrate your capability to lead Ark's commercial portfolio.
✨Be a Team Player
Since the role involves working closely with internal colleagues and external partners, highlight your teamwork skills. Think of examples where you've collaborated effectively to achieve a common goal, especially in managing properties or dealing with compliance issues.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about Ark's future growth plans for their commercial portfolio or how they measure success in property management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.