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- Tasks: Lead and manage a diverse commercial property portfolio with a focus on customer satisfaction.
- Company: Join Ark, a values-driven organisation dedicated to creating inclusive communities.
- Benefits: Enjoy hybrid working, generous leave, pension contributions, and wellbeing support.
- Other info: Flexible hours and excellent career development opportunities await you.
- Why this job: Make a real impact in property management while supporting community growth and sustainability.
- Qualifications: Experience in property management and knowledge of housing legislation required.
The predicted salary is between 41610 - 43610 £ per year.
Salary: £41,610 - £43,610 FTE (£24,966 - £26,166 pro rata, based on 21 hours per week).
Hours: Part-time 21 hours per week (3 days)
Location: Hybrid Edinburgh office (Lochside House)
Contract: Permanent
Lead the growth and management of Arks commercial property portfolio. This is an exciting new role within Arks Group structure. The Property Manager will take on lead responsibility for Arks commercial portfolio, which consists of a range of market rent homes, student accommodation and third-party leases. With the continued growth of our commercial activity, we are bringing this service in-house to ensure improved oversight, stronger financial control and more robust lease and tenancy management. This role sits within the Development and Customer Experience Directorate and plays a key role in supporting Arks long-term financial sustainability and customer outcomes.
About The Role
Youll be responsible for delivering a comprehensive, high-quality and customer-focused commercial property management service across Arks portfolio, ensuring leases and tenancies are managed in line with contractual requirements, legislation, regulation and best practice. Working closely with internal colleagues and external partners, youll provide hands-on leadership across commercial leasing, tenancy management, income, voids and compliance, while also contributing to the future growth of Arks commercial offer.
Day to day, youll be involved in things like:
- Leading the management of Arks commercial properties, including student accommodation, private residential tenancies and third-party leases
- Negotiating, managing and monitoring commercial leases and protocol agreements, ensuring compliance and value for money
- Overseeing voids, marketing and allocations to minimise rent loss and maximise occupancy
- Managing rental income, service charges, deposits and arrears, including debt recovery activity
- Monitoring contractor performance, repairs and property compliance standards
- Handling customer enquiries, complaints and tribunal cases where required
- Providing performance data, insight and recommendations to support decision-making and service improvement
About You
Were looking for someone who brings:
- Experience in housing, property or commercial property management
- A strong working knowledge of Scottish housing and property legislation, including private residential tenancies and lease arrangements
- Confidence managing income, service charges, arrears and related financial processes
- Experience using property management systems and digital case management tools
- Strong organisational skills, with attention to detail and the ability to manage competing priorities
- A proactive, customer-focused approach with clear communication and sound professional judgement
Essential requirements:
- Chartered Member of the Institute of Housing / minimum Level 3 CIH Certificate in Housing Practice or equivalent proven track record in housing or property management
- Letwell qualification, or willingness to work towards this
- Full driving licence and access to a vehicle
Why Work With Us?
Alongside your salary, we offer:
- Hybrid and flexible working arrangements (pro rata)
- Generous annual leave entitlement (pro rata)
- 4% contributory pension
- Employee Assistance Programme and wellbeing support
- Employee discounts, access to Blue Light Card and Cycle to Work scheme
- Annual leave buy & sell options
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging and that starts with how we treat our colleagues.
Please apply using the online application form. If you would like to arrange a confidential discussion about the role, please contact Michael Catlin on email.
CVs will not be accepted. Applications close at 5pm Wednesday 20th May 2026.
Scottish Charity No. SCO15694
Property Manager in Central employer: ARK Housing Association
Contact Detail:
ARK Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Central
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching Arks Group and understanding their values. Be ready to discuss how your experience aligns with their mission of creating inclusive communities and managing commercial properties effectively.
✨Tip Number 3
Showcase your skills! Bring examples of your past work in property management to the interview. Whether it’s handling voids or managing compliance, having concrete examples will help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Arks Group.
We think you need these skills to ace Property Manager in Central
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in property management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; explain how they relate to the role. If you've got experience with Scottish housing legislation or managing tenancies, let us know how that makes you a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of Scottish housing and property legislation. Familiarise yourself with private residential tenancies and lease arrangements, as these will likely come up during the interview. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past experience in property management. Think about times when you successfully managed income, service charges, or dealt with tenant issues. This will help demonstrate your hands-on leadership skills and how you can contribute to Arks commercial portfolio.
✨Be Customer-Focused
Since this role is all about delivering a high-quality, customer-focused service, be ready to discuss how you've handled customer enquiries and complaints in the past. Highlight your proactive approach and clear communication skills, as these are key to success in this position.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the future growth of Arks commercial offer or how they measure success in property management. Asking questions shows your genuine interest in the role and helps you assess if it's the right fit for you.