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- Tasks: Lead and manage a diverse commercial property portfolio with a focus on customer satisfaction.
- Company: Ark, a values-driven housing and social care organisation committed to community inclusion.
- Benefits: Flexible working, generous leave, pension contributions, and wellbeing support.
- Other info: Join a supportive team with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: Experience in property management and knowledge of Scottish housing legislation required.
The predicted salary is between 41910 - 43610 £ per year.
Salary: £41,610 - £43,610 FTE (£24,966 - £26,166 pro rata, based on 21 hours per week).
Hours: Part-time 21 hours per week (3 days)
Location: Hybrid Edinburgh office (Lochside House)
Contract: Permanent
Lead the growth and management of Arks commercial property portfolio. The Property Manager will take on lead responsibility for Arks commercial portfolio, which consists of a range of market rent homes, student accommodation and third-party leases. With the continued growth of our commercial activity, we are bringing this service in-house to ensure improved oversight, stronger financial control and more robust lease and tenancy management.
This role sits within the Development and Customer Experience Directorate and plays a key role in supporting Arks long-term financial sustainability and customer outcomes. You will be responsible for delivering a comprehensive, high-quality and customer-focused commercial property management service across Arks portfolio, ensuring leases and tenancies are managed in line with contractual requirements, legislation, regulation and best practice.
Working closely with internal colleagues and external partners, you will provide hands-on leadership across commercial leasing, tenancy management, income, voids and compliance, while also contributing to the future growth of Arks commercial offer.
- Leading the management of Arks commercial properties, including student accommodation, private residential tenancies and third-party leases
- Negotiating, managing and monitoring commercial leases and protocol agreements, ensuring compliance and value for money
- Managing rental income, service charges, deposits and arrears, including debt recovery activity
- Monitoring contractor performance, repairs and property compliance standards
- Handling customer enquiries, complaints and tribunal cases where required
- Providing performance data, insight and recommendations to support decision-making and service improvement
Experience in housing, property or commercial property management
A strong working knowledge of Scottish housing and property legislation, including private residential tenancies and lease arrangements
Confidence managing income, service charges, arrears and related financial processes
Experience using property management systems and digital case management tools
Chartered Member of the Institute of Housing / minimum Level 3 CIH Certificate in Housing Practice or equivalent proven track record in housing or property management
Full driving licence and access to a vehicle
Hybrid and flexible working arrangements (pro rata) ~ Generous annual leave entitlement (pro rata) ~ 4% contributory pension ~ Employee Assistance Programme and wellbeing support ~ Employee discounts, access to Blue Light Card and Cycle to Work scheme ~ Annual leave buy & sell options
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging and that starts with how we treat our colleagues.
Please apply using the online application form.
Property Administrator (hybrid/flexible home working) in Central employer: ARK Housing Association
Contact Detail:
ARK Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator (hybrid/flexible home working) in Central
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ark and its commercial portfolio. Understand their values and how they manage properties. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to property management. Think about your experience with leases, compliance, and customer service. The more prepared you are, the more confident you'll feel during the interview!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Ark and contributing to our mission of creating inclusive communities.
We think you need these skills to ace Property Administrator (hybrid/flexible home working) in Central
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in property management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Showcase Your Knowledge: Since this role requires a strong understanding of Scottish housing legislation, make sure to mention any specific knowledge or experience you have in this area. We love seeing candidates who are well-informed and passionate about the field!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Property Administrator role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of Scottish housing and property legislation. Familiarise yourself with the specifics of private residential tenancies and lease arrangements, as this will show that you're serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing or property management. Be ready to share specific examples of how you've successfully managed commercial leases, handled customer complaints, or improved service delivery. This will help demonstrate your capability to lead Arks commercial property portfolio.
✨Be a Team Player
Since the role involves working closely with internal colleagues and external partners, highlight your teamwork skills. Think of examples where you've collaborated effectively to achieve a common goal, especially in managing properties or dealing with compliance issues.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to property management and their future growth plans. This shows your genuine interest in the role and helps you assess if the company aligns with your values, especially since Ark is focused on creating inclusive communities.