At a Glance
- Tasks: Lead and manage a diverse commercial property portfolio, ensuring compliance and customer satisfaction.
- Company: Join Ark, a values-driven housing and social care organisation focused on community and inclusion.
- Benefits: Enjoy hybrid working, generous leave, pension contributions, and wellbeing support.
- Other info: Flexible hours with opportunities for professional development and career progression.
- Why this job: Make a real impact in property management while supporting community growth and sustainability.
- Qualifications: Experience in property management and knowledge of Scottish housing legislation required.
The predicted salary is between 41610 - 43610 £ per year.
Salary: £41,610 - £43,610 FTE (£24,966 - £26,166 pro rata, based on 21 hours per week).
Hours: Part-time 21 hours per week (3 days)
Location: Hybrid Edinburgh office (Lochside House)
Contract: Permanent
Lead the growth and management of Arks commercial property portfolio. This is an exciting new role within Arks Group structure. The Property Manager will take on lead responsibility for Arks commercial portfolio, which consists of a range of market rent homes, student accommodation and third-party leases. With the continued growth of our commercial activity, we are bringing this service in-house to ensure improved oversight, stronger financial control and more robust lease and tenancy management. This role sits within the Development and Customer Experience Directorate and plays a key role in supporting Arks long-term financial sustainability and customer outcomes.
About The Role
Youll be responsible for delivering a comprehensive, high-quality and customer-focused commercial property management service across Arks portfolio, ensuring leases and tenancies are managed in line with contractual requirements, legislation, regulation and best practice. Working closely with internal colleagues and external partners, youll provide hands-on leadership across commercial leasing, tenancy management, income, voids and compliance, while also contributing to the future growth of Arks commercial offer.
Day to day, youll be involved in things like:
- Leading the management of Arks commercial properties, including student accommodation, private residential tenancies and third-party leases
- Negotiating, managing and monitoring commercial leases and protocol agreements, ensuring compliance and value for money
- Overseeing voids, marketing and allocations to minimise rent loss and maximise occupancy
- Managing rental income, service charges, deposits and arrears, including debt recovery activity
- Monitoring contractor performance, repairs and property compliance standards
- Handling customer enquiries, complaints and tribunal cases where required
- Providing performance data, insight and recommendations to support decision-making and service improvement
About You
Were looking for someone who brings:
- Experience in housing, property or commercial property management
- A strong working knowledge of Scottish housing and property legislation, including private residential tenancies and lease arrangements
- Confidence managing income, service charges, arrears and related financial processes
- Experience using property management systems and digital case management tools
- Strong organisational skills, with attention to detail and the ability to manage competing priorities
- A proactive, customer-focused approach with clear communication and sound professional judgement
Essential requirements:
- Chartered Member of the Institute of Housing / minimum Level 3 CIH Certificate in Housing Practice or equivalent proven track record in housing or property management
- Letwell qualification, or willingness to work towards this
- Full driving licence and access to a vehicle
Why Work With Us?
Alongside your salary, we offer:
- Hybrid and flexible working arrangements (pro rata)
- Generous annual leave entitlement (pro rata)
- 4% contributory pension
- Employee Assistance Programme and wellbeing support
- Employee discounts, access to Blue Light Card and Cycle to Work scheme
- Annual leave buy & sell options
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging and that starts with how we treat our colleagues.
Please apply using the online application form. If you would like to arrange a confidential discussion about the role, please contact Michael Catlin on email.
CVs will not be accepted. Applications close at 5pm Wednesday 20th May 2026.
Scottish Charity No. SCO15694
Property Manager in Broughton employer: ARK Housing Association
Contact Detail:
ARK Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Broughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past successes in property management. Highlight your experience with leases, compliance, and customer service to impress hiring managers.
✨Tip Number 3
Ace the interview! Research common interview questions for property managers and practice your responses. Be ready to discuss how you handle challenges like voids and tenant complaints.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Ark and contributing to our mission.
We think you need these skills to ace Property Manager in Broughton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Property Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give examples of how you've used them in previous roles. Whether it's managing properties or handling customer enquiries, we want to see your practical experience shine through.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!
Apply Through Our Website: Remember to submit your application via our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of Scottish housing and property legislation. Familiarise yourself with the ins and outs of private residential tenancies and lease arrangements, as these will likely come up during your interview.
✨Showcase Your Experience
Prepare specific examples from your past roles in housing or property management that demonstrate your skills. Highlight your experience with managing income, service charges, and arrears, as well as any successful negotiations you've led.
✨Be Customer-Focused
Since this role is all about delivering a high-quality, customer-focused service, think of ways to illustrate your proactive approach to customer service. Be ready to discuss how you've handled customer enquiries or complaints effectively in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand how you can contribute to Ark's long-term financial sustainability and customer outcomes.