At a Glance
- Tasks: Provide essential support services to homeless families and advocate for their needs.
- Company: Join Ark Housing Association, a leader in community support and housing solutions.
- Benefits: Competitive salary, pension scheme, hybrid working, and generous annual leave.
- Other info: Flexible hours and opportunities for professional growth in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Relevant qualification and experience in support services required.
The predicted salary is between 29173 - 32244 € per year.
Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer. This position is on a permanent full-time employment basis. Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing.
Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.
Qualifications / Experience
- A relevant qualification (QCF/NVQ Level 2 or equivalent e.g. 5 GCSEs)
- 1 years experience in providing support services to individuals or families or 3 years experience in providing support services to individuals or families
- 1 years experience in:
- Developing person centred needs/risk assessments and support plans
- Managing case loads
- Advocating on a persons behalf
- Working in partnership with external agencies
Benefits include:
- Salary points 22-26 £29,173.94 - £32,244.10 with a Contributory Pension Scheme (NILGOSC), (Currently 15.5% Employer Contribution).
- Salaries are reviewed annually and uplifted in accordance with the Associations Remuneration Policy.
- This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.
- 22 days annual leave moving to 27 after 5 years service and 32 days after 10 years service; 13 customary holidays per annum;
- A range of excellent work and family friendly policies;
- Hybrid working policy;
- Private Health Insurance;
- Access to an EV (Electric Car) Salary Sacrifice Scheme.
Knowledge
- Working knowledge of Data Protection legislation, policy & best practice as it applies to Northern Ireland and corporate bodies.
- Working knowledge of Equality legislation, policy & best practice as it applies to Northern Ireland and corporate bodies.
- Housing related support
- The benefit system
Skills & Abilities
- Excellent level of IT literacy with experience in the use of a wide range of Microsoft Office products.
Other
- Full driving license and access to own car for travel.
- Be able to work flexible hours if required, including evenings and weekends.
Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Closing Date for Receipt of Completed Applications is: Friday 5th June 2026 by 4pm. Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation.
Support Specialist (Permanent) in Belfast employer: ARK Housing Association
Ark Housing Association is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the communities they serve. With competitive salaries, generous leave policies, and opportunities for professional growth, employees can thrive in their roles while making a meaningful impact on the lives of homeless families. The organisation's commitment to hybrid working and family-friendly policies further enhances the appeal of working in this vital sector.
StudySmarter Expert Advice🤫
We think this is how you could land Support Specialist (Permanent) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and support services sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ark Housing Association. Understand their values and services, especially around homelessness support. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Think about your experience with case management and advocacy, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Ark Housing.
We think you need these skills to ace Support Specialist (Permanent) in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Floating Support Officer. Use keywords from the job description to show that you understand what Ark Housing is looking for.
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your skills in providing support services. Mention any relevant qualifications and how they relate to the needs of homeless families.
Be Clear and Concise:Keep your application straightforward and to the point. Avoid jargon and ensure your writing is easy to read. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you understand the role of a Floating Support Officer inside out. Familiarise yourself with Ark Housing Association's mission and values, as well as the specific needs of homeless families. This will help you demonstrate your commitment and knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your relevant experience in providing support services. Think of specific examples where you've developed person-centred assessments or managed caseloads. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Brush Up on Legislation
Since the role involves working with vulnerable individuals, it's crucial to have a solid understanding of Data Protection and Equality legislation as it applies to Northern Ireland. Be ready to discuss how you would apply this knowledge in your day-to-day work.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by the Homeless Services, or the support provided to staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
