At a Glance
- Tasks: Provide essential support services to homeless families and advocate for their needs.
- Company: Join Ark Housing Association, a leader in community support and housing solutions.
- Benefits: Competitive salary, generous leave, hybrid working, and private health insurance.
- Other info: Flexible hours and excellent career progression opportunities await you.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Relevant qualification and experience in support services or housing.
The predicted salary is between 29173 - 32244 € per year.
Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer. This position is on a permanent full-time employment basis. Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and to provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing.
Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.
Qualifications / Experience
- A relevant qualification (QCF/NVQ Level 2 or equivalent e.g. 5 GCSEs)
- 1 years experience in providing support services to individuals or families or 3 years experience in providing support services to individuals or families
- 1 years experience in:
- Developing person centred needs/risk assessments and support plans
- Managing case loads
- Advocating on a persons behalf
- Working in partnership with external agencies
Benefits include:
- Salary points 22-26 £29,173.94 - £32,244.10 with a Contributory Pension Scheme (NILGOSC), (Currently 15.5% Employer Contribution).
- Salaries are reviewed annually and uplifted in accordance with the Associations Remuneration Policy.
- This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.
- 22 days annual leave moving to 27 after 5 years service and 32 days after 10 years service; 13 customary holidays per annum;
- A range of excellent work and family friendly policies;
- Hybrid working policy;
- Private Health Insurance
- Access to an EV (Electric Car) Salary Sacrifice Scheme.
Knowledge
- Working knowledge of Data Protection legislation, policy & best practice as it applies to Northern Ireland and corporate bodies.
- Working knowledge of Equality legislation, policy & best practice as it applies to Northern Ireland and corporate bodies.
- Housing related support
- The benefit system
Skills & Abilities
- Excellent level of IT literacy with experience in the use of a wide range of Microsoft Office products.
Other
- Full driving license and access to own car for travel.
- Be able to work flexible hours if required, including evenings and weekends.
Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Closing Date for Receipt of Completed Applications is: Friday 5th June 2026 by 4pm. Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation.
Pensions Support Specialist in Belfast employer: ARK Housing Association
Ark Housing Association is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the communities they serve. With competitive salaries, generous leave entitlements, and a commitment to professional development, employees can thrive in their roles while making a meaningful impact on the lives of homeless families. The organisation also promotes work-life balance through hybrid working options and family-friendly policies, making it an ideal place for those seeking rewarding employment in the social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Support Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and support services sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Ark Housing Association. Understand their values and services, especially around homelessness support. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Think about your experience with case loads and advocacy, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Pensions Support Specialist in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Pensions Support Specialist. Use keywords from the job description to show that you understand what Ark Housing is looking for.
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your ability to provide support services. Mention any relevant qualifications and how they relate to the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Avoid jargon and ensure your writing is easy to read. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently.
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and homelessness support services. Familiarise yourself with the specific challenges faced by homeless families and how Ark Housing Association addresses these issues. This will show that you're genuinely interested in the role and understand its importance.
✨Showcase Your Experience
Prepare to discuss your relevant experience in detail. Think about specific examples where you've developed person-centred needs assessments or managed caseloads. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Your Advocacy Skills
Since advocating on behalf of individuals is a key part of the role, be ready to share examples of how you've successfully advocated for clients in the past. Discuss any partnerships you've built with external agencies and how those collaborations benefited your clients.
✨Be Tech-Savvy
As the role requires a good level of IT literacy, make sure you're comfortable discussing your experience with Microsoft Office products. You might even want to mention any specific software you've used in previous roles that could be relevant to the position at Ark Housing.
