At a Glance
- Tasks: Provide essential support services to homeless families and advocate for their needs.
- Company: Join Ark Housing Association, a leader in community support and housing solutions.
- Benefits: Competitive salary, pension scheme, hybrid working, and generous annual leave.
- Other info: Flexible hours and opportunities for professional growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your career in social support.
- Qualifications: Relevant qualification and experience in support services required.
The predicted salary is between 29173 - 32244 € per year.
Ark Housing Association is seeking to recruit an experienced and dedicated individual to join the organisation as Floating Support Officer. This position is on a permanent full-time employment basis. Reporting to Team Leaders and Homeless Services Manager, the postholder will ensure the delivery of a comprehensive floating support service for homeless families and provide high-quality services to our Homeless Services clients in accordance with the strategic objectives of Ark Housing.
Our Homeless Family Service has been developed in partnership with the Northern Ireland Housing Executive (NIHE) and is funded by the Department for Communities (DfC) through the Supporting People Programme.
Qualifications / Experience
- A relevant qualification (QCF/NVQ Level 2 or equivalent e.g. 5 GCSEs)
- 1 years experience in providing support services to individuals or families or 3 years experience in providing support services to individuals or families
- 1 years experience in:
- Developing person centred needs/risk assessments and support plans
- Managing case loads
- Advocating on a persons behalf
- Working in partnership with external agencies
Benefits include:
- Salary points 22-26 £29,173.94 - £32,244.10 with a Contributory Pension Scheme (NILGOSC), (Currently 15.5% Employer Contribution).
- Salaries are reviewed annually and uplifted in accordance with the Associations Remuneration Policy.
- This post attracts an annual essential car user allowance of £1,239 (payable in monthly instalments) and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes.
- 22 days annual leave moving to 27 after 5 years service and 32 days after 10 years service; 13 customary holidays per annum;
- A range of excellent work and family friendly policies;
- Hybrid working policy;
- Private Health Insurance;
- Access to an EV (Electric Car) Salary Sacrifice Scheme.
Knowledge
- Working knowledge of Data Protection legislation, policy & best practice as it applies to Northern Ireland and corporate bodies.
- Working knowledge of Equality legislation, policy & best practice as it applies to Northern Ireland and corporate bodies.
- Housing related support
- The benefit system
Skills & Abilities
- Excellent level of IT literacy with experience in the use of a wide range of Microsoft Office products.
Other
- Full driving license and access to own car for travel.
- Be able to work flexible hours if required, including evenings and weekends.
Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Closing Date for Receipt of Completed Applications is: Friday 5th June 2026 by 4pm. Ark Housing is an equal opportunities employer. Applications are welcome from individuals irrespective of gender, marital status, disability, religion, race, ethnic origin, age or sexual orientation.
-Evening Support Officer in Belfast employer: ARK Housing Association
Ark Housing Association is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to providing high-quality support services for homeless families, employees benefit from competitive salaries, generous leave entitlements, and a supportive work culture that values work-life balance through hybrid working policies. Additionally, Ark Housing offers unique advantages such as access to private health insurance and an electric vehicle salary sacrifice scheme, making it a rewarding place to build a meaningful career in the community.
StudySmarter Expert Advice🤫
We think this is how you could land -Evening Support Officer in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support services sector. Attend local events or join online forums where you can connect with professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Ark Housing Association and their values. Think about how your experience aligns with their mission to support homeless families. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience in developing support plans and managing caseloads effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace -Evening Support Officer in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Floating Support Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your skills in providing support services. We want to see how you've developed person-centred assessments and managed caseloads effectively.
Be Clear and Concise:Keep your application straightforward and to the point. Avoid jargon and ensure your writing is easy to read. We appreciate clarity, so make it easy for us to see why you're a great fit!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at ARK Housing Association
✨Know Your Stuff
Make sure you understand the role of an Evening Support Officer inside out. Familiarise yourself with Ark Housing Association's mission and values, as well as the specifics of the floating support service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your relevant experience in providing support services. Think of specific examples where you've developed person-centred assessments or advocated for someone. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Brush Up on Legislation
Since knowledge of Data Protection and Equality legislation is essential, take some time to review these topics. Be ready to discuss how they apply to the role and how you’ve implemented them in your previous work. This shows you’re not just qualified but also aware of the legal landscape.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the Homeless Services, or how success is measured in this role. This demonstrates your enthusiasm and helps you gauge if the organisation is the right fit for you.
