Ark is a values-driven housing and social care organisation delivering inclusive communities where people can live with dignity, independence and belonging. This senior role leads Housing, Neighbourhood and Customer Services, guiding a 4-day week structure across corporate services to shape a customer-first approach and long-term ambitions.
You will influence Ark's strategic priorities, embed service excellence, and ensure teams, systems and partnerships meet ambitious outcomes while maintaining
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Senior Housing & Customer Experience Leader employer: Ark Housing Association Ltd
Ark Housing Association Ltd is an exceptional employer that prioritises a healthy work-life balance with its innovative 4-day work week, ensuring no loss of pay. Located in the vibrant city of Edinburgh, employees benefit from a supportive hybrid work culture that fosters professional growth and collaboration, while being part of a mission-driven organisation dedicated to enhancing customer experience and community partnerships.
Contact Details:
Ark Housing Association Ltd Recruitment Team