At a Glance
- Tasks: Lead Housing and Customer Services, shaping a customer-first agenda and driving performance.
- Company: Ark Housing Association Ltd, committed to community and customer experience.
- Benefits: 4-day work week with no pay loss, hybrid working, and competitive salary.
- Other info: Join a dynamic team focused on high performance and community impact.
- Why this job: Make a real difference in housing while enjoying a flexible work-life balance.
- Qualifications: Leadership experience in housing and strong partnership-building skills.
The predicted salary is between 45000 - 55000 £ per year.
Ark Housing Association Ltd is seeking an Assistant Director of Housing & Customer Experience to lead Housing, Neighbourhood and Customer Services across the Ark Group. This strategic, hands-on leadership role operates on a 4-day week with no loss of pay and is based at Lochside House, Edinburgh, Hybrid.
You will shape the customer-first agenda, drive regulatory compliance and performance, and develop high-performing teams while building partnerships with local authorities and stakeholders.
Housing & Customer Experience Lead (4-Day Week, Hybrid) employer: Ark Housing Association Ltd
Ark Housing Association Ltd is an exceptional employer that prioritises a healthy work-life balance with its innovative 4-day work week, ensuring no loss of pay. Located in the vibrant city of Edinburgh, employees benefit from a supportive hybrid work culture that fosters professional growth and collaboration, while being part of a mission-driven organisation dedicated to enhancing customer experience and community partnerships.
Contact Details:
Ark Housing Association Ltd Recruitment Team
