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For Companies At a Glance
- Tasks: Lead daily operations and set service standards in a vibrant reception environment.
- Company: ARK Canary Wharf, a premium residential community in London.
- Benefits: Competitive salary based on experience and opportunities for career growth.
- Why this job: Join a dynamic team and enhance guest experiences in a bustling community.
- Qualifications: Experience in front of house management and excellent customer service skills.
- Other info: Fast-paced environment with high guest interaction and a focus on quality service.
The predicted salary is between 36000 - 60000 £ per year.
Location: ARK Canary Wharf, London
Salary: Competitive, based on experience
ARK Canary Wharf is a large-scale, premium residential community with over 700 apartments, operating at high occupancy and high guest interaction. We are seeking an experienced Front of House / Reception Manager to lead daily operations, set service standards, and manage a fast-paced reception environment.
The Role
You will be...
Front of House / Reception Manager employer: ARK Co-living
Contact Detail:
ARK Co-living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of the mirror. Focus on showcasing your experience in managing reception operations and setting service standards.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look sharp and professional when you show up for interviews or networking events.
✨Tip Number 4
Apply directly through our website! We love seeing candidates who are proactive. It shows you're genuinely interested in joining our team at ARK Canary Wharf, and it gives you a better chance to stand out.
We think you need these skills to ace Front of House / Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that are relevant to the Front of House / Reception Manager role. Highlight your previous experience in managing reception teams and any customer service achievements that align with our high standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team at ARK Canary Wharf. Share specific examples of how you've successfully led teams and improved guest experiences in the past.
Showcase Your Personality: We love a bit of personality! Don’t be afraid to let your unique style come through in your application. We’re looking for someone who can bring energy and enthusiasm to our fast-paced environment, so show us what makes you stand out!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at ARK Co-living
✨Know the Community
Familiarise yourself with ARK Canary Wharf and its unique offerings. Understand the community's values and how they align with your approach to guest interaction. This will show your genuine interest in the role and help you connect with the interviewers.
✨Demonstrate Leadership Skills
As a Front of House / Reception Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Highlight your ability to motivate others in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of specific scenarios where you've handled difficult guests or resolved conflicts. Practising these responses will help you articulate your thought process clearly during the interview.
✨Showcase Your Customer Service Philosophy
Be ready to discuss your approach to customer service. Share your philosophy on creating memorable guest experiences and how you would implement this at ARK Canary Wharf. This will demonstrate your alignment with their commitment to high guest interaction.
