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For Companies At a Glance
- Tasks: Deliver and collect medical devices while training customers on their use.
- Company: Arjo empowers movement in healthcare, enhancing quality care for patients worldwide.
- Benefits: Enjoy a competitive package, professional development, uniform, and access to a company van.
- Why this job: Make a real impact on patients' lives while building relationships in a supportive environment.
- Qualifications: Valid UK driving license, excellent communication skills, and a positive, team-oriented attitude required.
- Other info: Diversity is valued; applicants from all backgrounds are encouraged to apply.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Arjo is hiring a Rental Technician (field based) in Belfast, Northern Ireland. Location: Belfast. Job type: Full-time, Permanent. Shift pattern: 11 week rota with an on-call rota. This role involves delivering and collecting rented medical devices and providing training to customers, ensuring patients and care givers have access to solutions that empower movement.
The impact you will have
As a Field Representative, you will support Arjo’s customer by delivering and picking up rented products when patients and care givers need it most. You will exceed customer demands by reliably delivering products as efficiently as possible, ensuring patients and residents have access to necessary solutions that empower movement, thereby improving their quality of life.
As the Rental Technician, you will be responsible for delivering, collecting and providing appropriate training on medical devices as part of the service offered to our customers. Our products address the clinical needs for long term care residents and patients with chronic health conditions and includes positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are safe, easy to use and have a proven ability to address preventable injuries, such as pressure ulcers.
This is an interesting and varied role where you will have interaction with our customers and patients, so you must have excellent communication and customer service skills to enable you to provide the exemplary level of service we strive to offer. Your personality, enthusiasm, energy and positivity are essential for us to build long-term relationships with our customers and ultimately play a key role in providing the essential equipment required by our patients.
Skills and qualifications
- A methodical, logical and practical approach.
- Ability to prioritize work and amend route plans accordingly.
- Experience of multi-drop delivery and/or installations highly desirable.
- Experience in medical devices or healthcare environment would be advantageous.
- A thorough understanding of Health and Safety principles.
- A positive and team oriented approach, whilst being able to work autonomously.
- Excellent written and spoken English.
- Driving License: Required to hold a valid UK driver\’s license.
- Enhanced Access NI clearance: Required (at the cost of Arjo).
- Must be able to lift bulky bedframes and mattresses for prolonged periods.
- There will be a requirement to undertake work outside of normal hours including evenings, weekends and bank holidays and to participate in the on call rota.
- You will be required to drive a large van and hold a clean driving license held for a minimum of one year and be able to route plan effectively.
What we offer
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a competitive package. We will provide a uniform and access to a company van.
Diversity and inclusion
Why diversity matters to us. At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.
Note: Enhanced Access NI check may be required prior to commencing employment.
Please be aware that by applying for this role, you are giving Arjo permission to store your information.
About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit www.arjo.com
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Engineering and Information Technology
- Industries: Medical Equipment Manufacturing, Hospitals and Health Care, and Retail Office Equipment
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Rental Technician - Belfast, UK employer: Arjo
Contact Detail:
Arjo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Technician - Belfast, UK
✨Tip Number 1
Familiarise yourself with the medical devices and equipment that Arjo offers. Understanding the products will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Highlight any previous experience you have in customer service or healthcare environments. This role requires excellent communication skills, so be prepared to discuss how you've successfully interacted with customers or patients in the past.
✨Tip Number 3
Showcase your ability to work autonomously and as part of a team. Think of examples where you've had to manage your own workload or collaborate with others to achieve a common goal, as this is crucial for the Rental Technician position.
✨Tip Number 4
Prepare for questions about health and safety principles, especially in relation to handling medical equipment. Being knowledgeable in this area will set you apart as a candidate who prioritises safety and compliance.
We think you need these skills to ace Rental Technician - Belfast, UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Rental Technician position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: If you have experience in medical devices or a healthcare environment, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to deliver excellent customer service and handle medical equipment.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with customers or team members in previous roles. This could include training others or resolving customer issues.
Tailor Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Arjo specifically and how your values align with their commitment to diversity and inclusion.
How to prepare for a job interview at Arjo
✨Know the Products Inside Out
Familiarise yourself with the medical devices you'll be working with. Understand their features, benefits, and how they improve patient care. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers and patients, be prepared to discuss your previous experiences in customer service. Highlight any situations where you went above and beyond to meet a customer's needs, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Be ready to provide examples of how you've handled unexpected challenges in past roles. This could include managing delivery schedules or addressing customer concerns. Showing that you can think on your feet will be crucial for this position.
✨Emphasise Teamwork and Autonomy
This role requires both teamwork and the ability to work independently. Prepare to discuss how you've successfully collaborated with others while also being self-sufficient. This balance is key to thriving in a field-based position like this one.
