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For Companies At a Glance
- Tasks: Deliver and collect rental equipment, ensuring patients receive essential solutions.
- Company: Join Arjo, a leader in healthcare solutions with a commitment to quality care.
- Benefits: Competitive salary, training, uniform, and access to a company van.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Valid UK driving licence and excellent communication skills required.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Position: Rental Technician
Location: Aldridge
Job type: Full Time, Permanent
Shift Pattern: 5 days a week working Tuesday to Saturday 08:00-16:00 (Monday to Friday during probationary period and whilst awaiting DBS clearance).
Responsibilities
As a Field Representative, you will support Arjo’s customers by delivering and picking up rented products when patients and caregivers need it most. You will exceed customer demands by reliably delivering products efficiently, ensuring patients and residents have access to necessary solutions that empower movement and improve quality of life.
As the Rental Technician, you will be responsible for the delivery, collection, 1st line repair and servicing of our rental equipment in the local area.
Our products address clinical needs for long term care residents and patients with chronic health conditions and include positioning solutions, mattress systems, medical beds, hygiene systems and compression therapies that are safe, easy to use and address preventable injuries such as pressure ulcers.
This role involves interaction with customers and patients, so excellent communication and customer service skills are essential to provide the exemplary service we strive to offer. Your personality, enthusiasm, energy and positivity are important for building long-term relationships and ensuring the essential equipment required by our patients is available.
The Skills You Will Need
- A methodical, logical and practical approach.
- Ability to prioritize work and amend route plans accordingly.
- Experience of multi-drop delivery (highly desirable).
- Experience of 1st line repair of electrical / mechanical equipment.
- A positive and team oriented approach, while able to work autonomously.
- Excellent written and spoken English.
- Driving Licence: Valid UK driver’s license.
- Enhanced DBS clearance: Required (at the cost of Arjo).
- Must be able to lift bulky bedframes and mattresses for prolonged periods.
- Possible requirement to work outside normal hours (evenings, weekends and bank holidays) and participate in the on-call rota.
- You will be required to drive a large van and hold a clean driving license (minimum 1 year) and be able to route plan effectively.
What We Will Offer In Return
We support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. You will have our full support, training and opportunities for professional development, along with a competitive package. We will provide a uniform and access to a company van.
About Arjo
At Arjo, empowering movement within healthcare environments is essential to quality care. Our products promote safe and dignified care through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and prevention of pressure injuries. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit www.arjo.com.
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Rental Technician - Aldridge, UK employer: Arjo
Contact Detail:
Arjo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Technician - Aldridge, UK
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arjo and their products. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers and patients, it’s crucial to showcase your excellent communication abilities. Try role-playing with a friend or family member to build confidence.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles, especially when it comes to repairs or customer service. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Rental Technician - Aldridge, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in delivery and customer service. We want to see how your skills match the role of a Rental Technician, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Remember, we love positivity and energy, so let that personality come through!
Showcase Your Communication Skills: Since this role involves interacting with customers and patients, make sure to highlight your communication skills in your application. We’re looking for someone who can connect with people and provide excellent service, so give us examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Arjo
✨Know the Products Inside Out
Familiarise yourself with the rental equipment you'll be working with, like medical beds and hygiene systems. Understanding their features and benefits will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with patients and caregivers, prepare examples of how you've provided excellent customer service in the past. Highlight your communication skills and how you handle challenging situations with positivity and empathy.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you approach first-line repairs and troubleshooting. Think of specific instances where you've successfully resolved issues with equipment or deliveries, showcasing your methodical and practical approach.
✨Plan Your Route and Time Management
As a Rental Technician, you'll need to manage your time effectively. Prepare to talk about how you prioritise tasks and adapt your plans on the go. Mention any experience you have with multi-drop deliveries to highlight your organisational skills.
