LOLER Technician - Scotland, UK

Empowering careers at ARJO. At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

About the Role

We are looking for a motivated and customer-focused LOLER Technician to join our Field Service team, covering Scotland. In this field-based role, you will be responsible for carrying out LOLER inspections on patient hoists, assisted baths and slings across hospitals, nursing homes and community settings. You will work to agreed service procedures and itineraries, ensuring inspections and service work are completed efficiently, safely and to a high standard. This is a great opportunity for someone with mechanical or electrical engineering experience who enjoys working independently, delivering excellent customer service and making a positive difference in healthcare environments. Full product training will be provided.

Key Responsibilities

• Carry out LOLER itinerary in accordance with Company and LOLER procedures, whilst seeking to optimise use of time and minimise associated costs by organizing and prioritising own workload.
• Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including Health and Safety, COSHH and safe working procedures, reporting any incidents.
• Work to and understand the relevance of Key Point Indicators.
• Complete and submit all relevant documentation accurately on a handheld device and within agreed timescales to meet Service Level Agreements.
• Liaising with the customer, once work is allocated giving notice of visit with an agreed date and time.
• On arrival at the customer's premises, to inform staff of reason for visit and request permission before carrying out required work so tasks are undertaken in a professional and safe manner.
• Feedback any recommendations to Arjo following visits to customers premises.
• On an ongoing basis contribute ideas and observations in a constructive manner that may support ongoing improvement in Arjo products and services.
• Ensure personal appearance and levels of hygiene are of an exemplary standard in keeping with the Company’s market area and ethos.
• Maintain all tools, spares and equipment within his/her care in a safe working condition highlighting anything unsafe to the Service Team Leader immediately.
• Any losses, breakages or excess wear and tear should be reported to the Service Team Leader or Regional Service Manager to authorise replacements.
• Follow infection prevention and control policies to protect patients, staff and visitors from healthcare associated infections.
• Ensure compliance with Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and agreed Service Contracts with regards to Provision and Use of Work Equipment Regulations (PUWER) 1998.
• Ensures that all materials and equipment are used safely, securely and economically.
• Ensures full protective uniform and identification is worn at all times and other protective work wear is worn when necessary.
• Following induction and departmental training maintaining a working knowledge of policies, procedures and work instructions ensuring they are implemented at all times.

What We’re Looking For

• Mechanical and/or electrical engineering experience.
• A practical approach to fault finding, problem solving and maintenance.
• Excellent communication skills, both face to face and over the phone.
• Strong customer service skills with a professional, compassionate and respectful approach.
• Must be able to use hand tools and test meters.
• The ability to plan, organise and manage their own workload effectively.
• A willingness to undertake training and develop technical knowledge.
• A commitment to quality, safety and compliance.

Desirable Skills

• Previous experience working with healthcare, patient handling or lifting equipment.

Role Requirements

• Eligibility to work in the UK.
• A valid UK driving licence.
• Excellent written and spoken English.
• Ability to travel across the Scotland region, with occasional overnight stays when required.
• Enhanced PVG clearance, completed at Arjo’s cost.
• Flexibility to work outside normal hours when required, including evenings, weekends, bank holidays and participation in an on-call rota.

About You

You will be self-motivated, reliable and passionate about delivering a high standard of service. You will take ownership of your work, use initiative to solve problems and communicate confidently with customers and colleagues. You will also understand the importance of confidentiality, dignity and professionalism when working in healthcare and community environments.

What we will offer in return

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a competitive package.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

Arjo is proud to be Disability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to the Armed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of the Mental Health Charter, we are committed to promoting mental well-being in the workplace. Additionally, we are honoured to be recognized as a Great Place to Work for 2026, reflecting our commitment to creating a positive and rewarding workplace for all.

Please be aware that by applying for this role, you are giving Arjo permission to store your information.

If you have mechanical or electrical engineering experience and are looking for a field-based role where you can make a real impact, we would love to hear from you.