At a Glance
- Tasks: Lead a dynamic team to enhance customer experiences and drive service excellence.
- Company: Join Arjo, a leader in customer service with a focus on growth and development.
- Benefits: Enjoy competitive pay, career advancement opportunities, and a supportive work environment.
- Other info: Be part of a positive culture that values growth and innovation.
- Why this job: Make a real difference by coaching and developing a high-performing customer service team.
- Qualifications: Experience in customer service leadership and a passion for team development.
The predicted salary is between 30000 - 40000 Β£ per year.
Arjo is seeking a Customer Service Supervisor to lead a high-performing team and support the Customer Support Manager in delivering service excellence.
The role focuses on coaching staff, monitoring KPIs, and driving improvements to customer experiences.
You will manage recruitment, onboarding and performance reviews, ensuring staff development and effective escalation handling while fostering a positive culture and strong customer care.
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Customer Service Team Lead: Drive Experience and Growth in Gloucester employer: Arjo
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