Customer Service Team Lead: Drive Experience and Growth in Gloucester

Customer Service Team Lead: Drive Experience and Growth in Gloucester

Gloucester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Arjo

At a Glance

  • Tasks: Lead a dynamic team to enhance customer experiences and drive service excellence.
  • Company: Join Arjo, a leader in customer service with a focus on growth and development.
  • Benefits: Enjoy competitive pay, career advancement opportunities, and a supportive work environment.
  • Other info: Be part of a positive culture that values growth and innovation.
  • Why this job: Make a real difference by coaching and developing a high-performing customer service team.
  • Qualifications: Experience in customer service leadership and a passion for team development.

The predicted salary is between 30000 - 40000 Β£ per year.

Arjo is seeking a Customer Service Supervisor to lead a high-performing team and support the Customer Support Manager in delivering service excellence.

The role focuses on coaching staff, monitoring KPIs, and driving improvements to customer experiences.

You will manage recruitment, onboarding and performance reviews, ensuring staff development and effective escalation handling while fostering a positive culture and strong customer care.

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Customer Service Team Lead: Drive Experience and Growth in Gloucester employer: Arjo

Arjo is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to diversity and inclusion, you will find a supportive work culture that values teamwork and offers comprehensive training and development opportunities. Working as a Rental Technician in Sheffield not only provides a competitive salary and benefits package but also the chance to make a meaningful impact on patient care across the NHS.

Arjo

Contact Details:

Arjo Recruitment Team

We think you need these skills to ace Customer Service Team Lead: Drive Experience and Growth in Gloucester

Coaching Skills
KPI Monitoring
Customer Experience Improvement
Recruitment Skills
Onboarding Skills
Performance Review Management
Staff Development