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- Tasks: Support customers by servicing medical equipment on-site, ensuring safety and compliance.
- Company: Join Arjo, a leader in the evolving medical industry with a commitment to inclusivity.
- Benefits: Enjoy long service awards, flexible holiday options, and discounts on gym memberships.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in healthcare while developing your engineering skills.
- Qualifications: Mechanical/electrical engineering experience is essential; qualifications are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Field based - Camden Town/Notting Hill
Job type: Permanent, Full Time
Hours: 39 hours, Monday to Thursday, 8.00 am - 4.30 pm and Friday 8.00 am - 4pm with 30 mins unpaid lunch
The Impact You Will Have
Support our customers with servicing medical equipment on site, including beds, mattresses, couches, baths, trolleys and hoists. This role offers longevity, responsibility, opportunity to learn, and entry into an evolving Medical industry.
Key Responsibilities
- Follow service itinerary and procedures, optimising time and minimising costs.
- Ensure that all tasks comply with statutory legislation, local policies and codes of practice, including Health and Safety, COSHH, and safe working procedures, reporting any incidents.
- Undertake fault diagnosis, rectification and maintenance on electrical/mechanical equipment.
- Understand and work toward Key Point Indicators.
- Complete and submit all relevant documentation accurately on a handheld device within agreed timescales to meet Service Level Agreements.
- Liaise with the customer, giving notice of visit with an agreed date and time once work is allocated.
- Request necessary materials for work completion.
- Ensure work area is clean and documentation is completed post‑service.
- Provide feedback and contribute ideas for product and service improvement.
- Maintain all tools, spares and equipment within care in a safe working condition, highlighting any unsafe items to the Regional Service Manager immediately.
- Support other Service Engineers within the team when required.
- Follow infection prevention and control policies to protect patients, staff and visitors from health‑care associated infections.
- Ensure compliance with Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) and agreed Service Contracts regarding Provision and Use of Work Equipment Regulations 1998 (PUWER).
- Maintain a working knowledge of policies, procedures and work instructions, ensuring they are implemented at all times.
Qualifications
- City and Guilds/NTEC/ONC or similar qualifications in mechanical/electrical engineering (desirable)
- Experience in mechanical/electrical engineering (essential)
- Familiarity with ISO 9001:2008, ISO 14001:2004, and OHSAS 18001:2007 (desirable)
- Excellent communication skills and a high level of customer service.
- Valid UK driving licence, as you will be required to drive a company van.
Skills You Will Need
- Motivated and passionate about your work.
- Strong problem‑solving skills and resourcefulness.
- Understanding of electrical or mechanical engineering.
- Good communication skills.
- Ability to work to deadlines.
- Good time management.
- Knowledge of the principles of Health and Safety.
- Basic IT skills and ability to work with an iPad and iPhone.
What We Offer
- Long Service Awards.
- Benefit from our holiday buy and sell scheme, salary sacrifice vehicle scheme, eye care vouchers, cycle‑to‑work scheme, perks app, discounted gym memberships, and more.
EEO and Diversity Statement
Arjo is proud to be Disability Confident, committed to inclusive employment practices, and supports the Armed Forces Covenant and Mental Health Charter. We are recognised as a Great Place to Work for 2025. We strongly encourage applicants from all parts of society to create a diverse and equitable workplace.
Additional Information
Due to the nature of this role an Enhanced DBS (formerly CRB) Disclosure will be required at the company’s cost. You will be required to participate on an out of hours rota. Applicants must live within a reasonable distance to the area covered. By applying for this role, you are giving Arjo permission to store your personal information.
Field Service Engineer - East Manchester employer: Arjo
Contact Detail:
Arjo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - East Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to field service engineering. Think about how you’d handle specific challenges and be ready to share your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Field Service Engineer - East Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your mechanical/electrical engineering experience and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, especially in a field service environment.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your enthusiasm for the role without rambling on.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arjo
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge. Familiarise yourself with the types of medical equipment you'll be servicing, like beds and hoists. This will show that you're not just a candidate, but someone who understands the role and its responsibilities.
✨Safety First
Since this role involves compliance with health and safety regulations, be prepared to discuss your understanding of these policies. Brush up on COSHH and LOLER regulations, and think of examples where you've applied safety measures in previous roles. This will demonstrate your commitment to maintaining a safe working environment.
✨Customer Service Skills
As a Field Service Engineer, you'll be liaising with customers regularly. Prepare to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and how you handle difficult situations, as this will be crucial for building trust with clients.
✨Time Management is Key
This job requires you to follow a service itinerary and manage your time effectively. Think of instances where you've successfully managed multiple tasks or deadlines. Be ready to discuss how you prioritise your workload and ensure all documentation is completed accurately and on time.