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- Tasks: As a Field Service Engineer, you'll service medical equipment on-site, ensuring top-notch care for mobility challenges.
- Company: Join Arjo, a global leader in healthcare dedicated to empowering movement and improving patient outcomes.
- Benefits: Enjoy competitive salary, bonuses, overtime, company van, tools, and professional development opportunities.
- Why this job: Be part of a supportive team that values diversity and fosters a family-like culture while making a real impact.
- Qualifications: Previous experience in a similar role is ideal; City and Guilds in Electrical or Mechanical Engineering preferred.
- Other info: Must have a full driving license and be willing to participate in an out-of-hours rota.
The predicted salary is between 30000 - 42000 £ per year.
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At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
Position: Field Service Engineer
Location: Field-based – covering Scotland
Job type: Permanent, Full Time
Hours: Monday to Friday
The impact you will have
Our Service Division comprises over 100 field-based Engineers located throughout the UK who are responsible for servicing our medical equipment on-site including beds, mattresses, couches, baths, trolleys, and hoists.
We are the global market leader in the medical device industry and part of an expanding and growing Group company. This is an excellent time to join our business as a Field Service Engineer in this busy, fast-paced position.
Do you like having a varied working day? Would you like to work for a big company that feels like a family? Then this role could be for you…..
The skills you will need
Ideally, you will have previous experience working in a similar role and be able to demonstrate the following skills:
- Qualified with a City and Guilds in Electrical or Mechanical Engineering or equivalent qualification
- Strong mechanical engineering and electrical skills – all backgrounds considered
- Motivated to learn, retain knowledge and training, full OEM training provided
- Deliver best in class PPM & reactive repair service within contractual SLA’s
- Take ownership of your local service area and customer portfolio
- Ability to work with a strong team ethic
- Good IT skills including, Outlook and the ability to work with an iPad
- Ex-forces encouraged & welcomed.
As well as your technical skills, you will have excellent communication and customer service skills to enable you to provide the exemplary level of service we strive to offer. Therefore, your personality, enthusiasm, energy, and positivity are essential for us to build long-term relationships with our Service customers and ultimately play a key role in driving the business forward.
What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training, and opportunities for professional development.
We will provide you with an excellent package including a competitive salary, annual bonus, overtime, and London working allowance. You will also be issued with a company van, tools, uniform, iPad, and smartphone.
Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive, and engaging environment – not only in the workplace but also within the communities that we serve, work in, and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.
Please note:
• Due to the nature of the role an Enhanced DBS (formerly CRB) Disclosure will be required (at the company’s cost)
• You will be required to participate on an out of hours rota (approximately 1 week in 6)
• Applicants must live within a reasonable distance to the area covered
• A full driving licence is required, as you will be required to drive a company van
• If hired, we require that all employees be vaccinated unless a medical exemption is in place confirmed by a medical practitioner.
Please be aware that by applying for this role, you are giving Arjo permission to store your information.
About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.
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Field Service Engineer employer: Arjo Italia S.p.A.
Contact Detail:
Arjo Italia S.p.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with Arjo's products and services. Understanding the medical equipment you'll be servicing, such as beds and hoists, will not only boost your confidence but also show your genuine interest in the role during interviews.
✨Tip Number 2
Highlight any previous experience you have in field service roles or technical support. Be ready to discuss specific examples of how you've successfully resolved issues on-site, as this will demonstrate your problem-solving skills and ability to work independently.
✨Tip Number 3
Emphasize your communication and customer service skills. Since this role involves building long-term relationships with customers, showcasing your ability to connect with people and provide excellent service will set you apart from other candidates.
✨Tip Number 4
Prepare for questions about teamwork and collaboration. Arjo values a strong team ethic, so be ready to share experiences where you've worked effectively within a team to achieve common goals, especially in high-pressure situations.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position at Arjo. Understand the responsibilities and required skills, especially the importance of customer service and technical expertise.
Highlight Relevant Experience: In your application, emphasize any previous experience in a similar role, particularly in mechanical or electrical engineering. Mention specific examples where you delivered excellent service or resolved technical issues.
Showcase Your Soft Skills: Arjo values communication and teamwork. Make sure to include examples that demonstrate your ability to work well in a team, communicate effectively with customers, and maintain a positive attitude in challenging situations.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the values and mission of Arjo. Use keywords from the job description and express your enthusiasm for empowering movement in healthcare environments.
How to prepare for a job interview at Arjo Italia S.p.A.
✨Show Your Technical Skills
Be prepared to discuss your qualifications in Electrical or Mechanical Engineering. Highlight any relevant experience you have with medical equipment and be ready to explain how your skills can contribute to servicing the products at Arjo.
✨Demonstrate Your Customer Service Abilities
Since excellent communication and customer service skills are essential for this role, think of examples from your past experiences where you successfully resolved customer issues or built strong relationships. This will show that you align with Arjo's commitment to exemplary service.
✨Emphasize Teamwork and Adaptability
Discuss your ability to work within a team and adapt to various situations. Share experiences where you collaborated with others to achieve a common goal, as this reflects the family-like culture at Arjo.
✨Express Your Motivation to Learn
Arjo values individuals who are motivated to learn and grow. Be sure to convey your enthusiasm for ongoing training and development opportunities, and how you plan to retain knowledge from the full OEM training provided.
