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- Tasks: Manage client relationships and ensure successful onboarding and engagement for retail clients.
- Company: Leading AI-driven SaaS company based in London with a vibrant culture.
- Benefits: Flexible hybrid working model, competitive salary, and opportunities for growth.
- Why this job: Join a fast-paced environment and make a real impact in the retail sector.
- Qualifications: 4+ years in B2B SaaS Customer Success or Account Management experience required.
- Other info: Exciting career progression opportunities in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI-driven SaaS company based in London is seeking a Customer Success Manager to oversee a portfolio of retail and ecommerce clients. The ideal candidate will have over 4 years of experience in B2B SaaS Customer Success or Account Management, ensuring client onboarding, adoption, and ongoing engagement. This high-impact role offers the opportunity for meaningful growth and progression within a vibrant, fast-moving environment. The position allows for a hybrid working model, providing flexibility while maintaining a presence in the Central London office.
AI MarTech CSM for Retail: Growth & Renewals in London employer: Arius Recruit
Contact Detail:
Arius Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI MarTech CSM for Retail: Growth & Renewals in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and ecommerce sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past successes in Customer Success or Account Management. This will help you stand out during interviews.
✨Tip Number 3
Research the company culture! Understand what makes this AI-driven SaaS company tick. Tailor your conversations to reflect how you align with their values and goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace AI MarTech CSM for Retail: Growth & Renewals in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Manager. Highlight your experience in B2B SaaS and any specific achievements that showcase your skills in client onboarding and engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Relevant Experience: When filling out your application, focus on your past roles that relate to retail and ecommerce. We want to see how you've driven growth and renewals in similar environments, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our vibrant team!
How to prepare for a job interview at Arius Recruit
✨Know Your Stuff
Make sure you understand the ins and outs of AI-driven SaaS, especially in the retail sector. Brush up on key trends, challenges, and how Customer Success plays a role in client engagement and retention.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles that highlight your experience in B2B SaaS Customer Success or Account Management. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Engage with Questions
Have a list of thoughtful questions ready to ask during the interview. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values, especially regarding growth and flexibility.
✨Demonstrate Adaptability
In a fast-moving environment, adaptability is key. Be prepared to discuss how you've successfully navigated change in previous roles and how you can bring that flexibility to the team at this company.
