Director Responsible Gameplay

At Aristocrat, we blend creativity with technology to build unparalleled gaming experiences. You will be at the forefront of our global initiative to empower safer play across all our business units. This role is pivotal in ensuring that our games not only entertain millions but also adhere to the highest standards of responsible gaming. If you are bold, have a consistent record, and are passionate about making a difference in the world of gaming, this is the opportunity for you!

Responsibilities

• Assist in carrying out the Empowering Safer Play (ESP) strategy, commitments, and leadership ambitions for the company behind Aristocrat's Group as a vital component of the global RG team.
• Help nurture a dynamic culture and support the ESP commitments and leadership aspirations within the Aristocrat division.
• Serve as the main point of contact related to organizational needs, offering sound advice and considered challenge.
• Support the build and execution of ESP initiatives across Aristocrat Gaming, Aristocrat Interactive, and Product Madness.
• Translate Group ESP strategy, policies, and standards into clear, actionable business-specific plans.
• Lead or support ESP workstreams across product, technology, marketing, customer support, and operations, ensuring alignment and effective delivery.
• Support the ongoing development, maintenance, and implementation of Aristocrat's ESP policy framework across all businesses.
• Provide ESP advice on product features, game mechanics, marketing, and player communications, working closely with legal, compliance, and commercial teams.
• Support ESP risk assessments, gap analyses, and remediation activities where required.
• Participate in developing and prioritizing Aristocrat's technology roadmap, covering tools, data, and player protection functions.
• Support pilots, trials, and evaluations of safer play technologies across different products.
• Support the development and rollout of ESP training and awareness programs globally, tailored by role, business unit, and risk exposure.
• Act as a transparent advocate for ESP internally, helping teams understand both regulatory expectations and Aristocrat's values-based approach.
• Build and manage relationships with key partners, including regulators, industry bodies, research organisations, and NGOs.
• Monitor emerging regulatory, research, and leading developments and transform insights into practical recommendations for the business.
• Represent Aristocrat in external forums and initiatives, as the need arises.
• Work with Corporate Affairs, Marketing, and Sustainability teams to support relevant reporting, disclosures, and internal updates, including metrics and evidence where relevant.

Qualifications

• 8+ years in supervised, high compliance business, ideally online Real Money Gaming or other Gaming operations.
• Strong experience in Responsible Gaming / Safer Play, player protection, compliance, sustainability, or related fields.
• Validated program or project management capability, with experience delivering complex initiatives across multiple collaborators.
• Outstanding written and verbal communication skills.
• An ability to actively engage a diverse range of people and job functions.
• Outstanding organisational skills, and the ability to balance multiple priorities.
• Ability to work in a global operating environment, across teams and cultures, with some flexibility vis timezones.
• Alignment with Aristocrat's mission and values, and a strong dedication to advancing our business and industry.
• Experience in corporate social responsibility, community outreach, consumer support, or similar programs would be an advantage.
• Ability to present to leadership teams, and represent the company externally.
• Flexibility to operate from our central London office 3 days a week.

Benefits

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities
• Travel Expectations: Up to 25%

Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

Aristocrat is a world leader in gaming content and technology, a top-tier publisher of free-to-play mobile games, delivering great performance for B2B customers and bringing joy to millions. We focus on fun but never forget responsibilities, striving to lead in responsible gameplay and lift corporate governance, employee wellbeing and sustainability.

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat's gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity.