Burners Division of Ariston Group, represented in the UK by ECOFLAM and ELCO brands, is specialists in combustion technologies as well as worldwide brands recognised for the reliability of their burners, the competence of the technical team and the wide offer of customised solutions for residential heating and industrial applications.
For our Sales team we are looking for a Sales Administrative Specialist
A Sales Administration Specialist is responsible for being the key contact between sales representatives, customers and central office, coordinating the entire order process by ensuring the smooth processing of customer orders, quotations, and sales administration activities. The core objective is to control and manage all orders within the UK & Ireland. The Sales Administrative Specialist must deliver excellence in service through all stakeholders, managing tasks efficiently and productively.
Job responsibilities
- Process and verify customer orders accurately and efficiently using internal systems
- Prepare and issue quotations, order confirmations, and sales documentation
- Liaise with customers regarding product availability, pricing, lead times, and delivery updates
- Coordinate with logistics, warehouse, finance, and technical departments to ensure smooth order fulfilment
- Support the external sales team with administrative and operational tasks
- Maintain accurate customer and sales records within internal systems
- Handle customer enquiries and order acknowledgements professionally via phone and email
- Monitor outstanding orders and proactively communicate any delays or issues
- Assist with forecasting, reporting, and weekly sales data analysis
- Support key account administration and project tracking activities
- Ensure compliance with company procedures, pricing structures, and commercial policies
- Any other reasonable tasks assigned within the Sales Administration area of responsibility
Job requirements
- Experience within the heating industry is preferred
- Math, English GCSE Level C or 4 and above
- Experience in an administrative role with knowledge of Excel, SAP and CRM
SALES ADMINISTRATION SPECIALIST in Worcester employer: Ariston Holding N.V.
Ariston Group is an exceptional employer, offering a dynamic work culture that prioritises sustainability and innovation in the renewable heating sector. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working in a collaborative environment that values teamwork and creativity. Located in a vibrant area, the company provides unique advantages such as networking with industry leaders and engaging with local communities to make a meaningful impact.
