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- Tasks: Lead a dynamic team in delivering exceptional customer service and driving sales.
- Company: Aristocracy London, a fast-growing menswear fashion house with high standards.
- Benefits: Competitive salary, generous bonuses, 22 days leave, and staff discounts.
- Why this job: Join a close-knit team and grow your career in luxury retail.
- Qualifications: 5 years in luxury retail, strong IT skills, and excellent communication.
- Other info: Flexible hours, training opportunities, and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Aristocracy London is a menswear fashion house that creates limited edition suits for the modern gentleman. Our customers are dreamers, doers, thinkers and leaders, and we set ourselves high standards for design, tailoring and customer service. Our brand is growing fast with new showrooms and exciting plans for the months to come. We want our team to remain close knit as we expand and we’re looking for people who share our values and want to develop their talents and grow with the company.
Job Purpose: We’re looking for a Store Manager for our flagship showroom in South Kensington. Your passion for suits and superior customer service will shine through your day-to-day work and, as you manage the showroom team, you’ll represent the brand and its values.
In this role, your responsibilities will include:
- Customer Relationship Management: Ensure every customer receives a high level of service, building and maintaining strong relationships to achieve repeat business and customer loyalty.
- Sales Management: Monitor and drive sales to meet targets. Develop and implement strategies to improve sales and customer engagement.
- Team Leadership: Recruit, train, and manage showroom staff. Foster a positive and motivating work environment.
- Inventory Control: Oversee inventory management, including stock levels, ordering, and merchandising.
- Visual Merchandising: Maintain the showroom’s appearance, ensuring it is clean, organised, and visually appealing.
- Operations Management: Manage daily operations, including opening and closing procedures, payments handling and reporting.
In the course of the role, you will be conducting some customer appointments yourself and we expect you to use this experience to provide feedback on what works well and what can be improved.
Your Profile:
- At least 5 years’ experience in luxury retail, preferably menswear
- Strong IT skills
- Excellent communication skills and an understanding of EDI
- Numerical literacy, attention to detail and accuracy are key
- Flexibility to work weekends and holidays as needed
- Right to work in the UK.
Your Benefits:
- Competitive salary and generous quarterly bonus based on performance
- 22 days annual leave plus 6 days in lieu of bank holidays
- An extra day off for your birthday
- Internal and external training
- Staff discount, which can be shared with friends and family
People unleash their full potential when they’re free to be themselves. We believe in equal opportunities and we recruit solely based on skills and experience.
Store Manager (Fashion) employer: Aristocracy London
Contact Detail:
Aristocracy London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Fashion)
✨Tip Number 1
Get to know the brand inside out! Research Aristocracy London, their values, and their products. This way, when you walk into that interview, you can show your passion for menswear and how you align with their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for role-play scenarios! As a Store Manager, you'll need to handle customer interactions smoothly. Practise common customer service situations so you can demonstrate your skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team at Aristocracy London.
We think you need these skills to ace Store Manager (Fashion)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for menswear and customer service shine through. We want to see how your passion aligns with our brand values and how you can contribute to our growing team.
Tailor Your CV: Just like a well-fitted suit, your CV should be tailored to the role. Highlight your relevant experience in luxury retail and any achievements that demonstrate your ability to drive sales and lead a team.
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped your approach to customer service and team leadership.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Aristocracy London.
How to prepare for a job interview at Aristocracy London
✨Know the Brand Inside Out
Before your interview, dive deep into Aristocracy London's ethos and product range. Familiarise yourself with their limited edition suits and understand what sets them apart in the menswear market. This knowledge will not only impress but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Think about situations where you turned a challenging customer experience into a positive one. Highlighting your ability to build strong relationships will resonate well with their focus on customer loyalty.
✨Demonstrate Leadership Experience
As a Store Manager, you'll be leading a team, so come ready to share your leadership style. Discuss how you've successfully recruited, trained, and motivated staff in previous roles. Be prepared to talk about how you foster a positive work environment and drive team performance.
✨Be Ready for Sales Strategy Discussions
Since sales management is key to this role, think about strategies you've implemented in the past to boost sales. Prepare to discuss how you monitor performance and engage customers effectively. Showing that you can think strategically about sales will align perfectly with their expectations.
