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- Tasks: Moderate gaming communities, provide support via email and chat, and engage with players.
- Company: Join a leading global gaming company from the comfort of your home.
- Benefits: Flexible hours, work from home, and earn while doing what you love.
- Why this job: Combine your passion for gaming with a rewarding remote job opportunity.
- Qualifications: Bilingual in English and French, strong communication skills, and a love for gaming.
- Other info: No degree required; perfect for self-motivated gamers looking to earn.
The predicted salary is between 13 - 16 £ per hour.
To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renowned with gaming studios across the globe for its premier gaming subscription service and catalog of award-winning titles.
If you love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.
What’s Needed to Provide Support for this Client
- Proficiency in reading, writing, and speaking English and French is essential.
- Understand nuances and cultural differences.
- Passion for the gaming industry. Engaging with players while understanding their issues and finding solutions.
- High level of reading comprehension and understanding of game-specific terminology, slang, and context.
- Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.
Must-Have Qualities and Capabilities
- Patience and empathy. Maintain a positive and professional attitude, creating a pleasant customer experience.
- Engagement Moderation, crafting personal, appropriate, on-brand responses to players.
- Monitoring all assigned Community channels, apply client’s moderation guidelines and actions as appropriate.
- Coordinating activities and actions with team members and client representatives.
- Understanding of escalation pathways for sensitive or critical content, in accordance with the client's guidelines.
- Able to task-switch with ease and evolve as the requirements of the role change over time. Deliver excellent customer service.
- Fluency in English.
- Community platforms may include: Forum, Discord, Facebook, X (Twitter), R6M, YouTube, Instagram and TikTok. Strong experience on these platforms will be an added advantage.
What It Takes To Succeed
- You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy.
- Excellent written, listening, and verbal communication skills are a must.
- It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
- No degree necessary.
This great work-from-home opportunity is open to anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.
About Arise
Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.
Sign up at AriseWorkFromHome.com
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Taunton employer: Arise Virtual Solutions
Contact Detail:
Arise Virtual Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Taunton
✨Tip Number 1
Get your game face on! When you're applying for the Community Moderator role, make sure to showcase your passion for gaming. Talk about your favourite games and how you engage with communities online. This will help us see that you’re not just a player, but someone who truly understands the gaming culture.
✨Tip Number 2
Brush up on your bilingual skills! Since this role requires fluency in both English and French, practice responding to common gaming queries in both languages. We want to see that you can switch between languages effortlessly while keeping the conversation engaging and friendly.
✨Tip Number 3
Show us your problem-solving prowess! During interviews or assessments, be ready to demonstrate how you would handle tricky situations with players. Think of examples where you've resolved issues in the past, especially in gaming contexts, to highlight your patience and empathy.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and gives you a chance to explore various opportunities. Plus, we love seeing applications come directly from passionate gamers like you. So, get on it and let’s get you started on this exciting journey!
We think you need these skills to ace Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Taunton
Some tips for your application 🫡
Show Your Passion for Gaming: When you're writing your application, let your love for gaming shine through! Share your experiences and favourite games to show us why you're the perfect fit for this role.
Bilingual Brilliance: Since this role requires fluency in both English and French, make sure to highlight your language skills. Use both languages in your application where appropriate to demonstrate your proficiency!
Tailor Your Responses: Craft your application to reflect the specific qualities we're looking for, like patience and empathy. Give examples of how you've handled customer interactions in the past to show us you can deliver excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Arise Virtual Solutions
✨Brush Up on Gaming Terminology
Make sure you’re familiar with game-specific slang and terminology. This will not only help you understand the questions better but also show your passion for the gaming industry during the interview.
✨Showcase Your Bilingual Skills
Since fluency in both English and French is essential, practice switching between the two languages. Prepare to demonstrate your language skills by answering some questions in French if asked, as this will highlight your proficiency.
✨Demonstrate Empathy and Patience
Think of examples from your past experiences where you’ve shown patience and empathy while dealing with customers. This role requires a positive attitude, so be ready to share how you handle stressful situations with grace.
✨Familiarise Yourself with Community Platforms
Research the community platforms mentioned in the job description, like Discord and Facebook. Being knowledgeable about these platforms will help you answer questions confidently and show that you’re prepared for the role.
