Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with gamers, providing support via email and chat for a leading gaming client.
- Company: Join a world-renowned gaming company and work from the comfort of your home.
- Benefits: Flexible hours, work from home, and earn while doing what you love.
- Why this job: Combine your passion for gaming with a rewarding remote job opportunity.
- Qualifications: Bilingual in English and French, with a love for gaming and strong communication skills.
- Other info: No degree required; perfect for self-motivated individuals ready to thrive.
The predicted salary is between 13 - 16 £ per hour.
To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renowned - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles. If you love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.
What’s Needed to Provide Support for this Client:
- Proficiency in reading, writing, and speaking English and French is essential.
- Understand nuances and cultural differences.
- Passion for the gaming industry.
- Engaging with players while understanding their issues and finding solutions.
- High level of reading comprehension and understanding of game-specific terminology, slang, and context.
- Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.
Must-Have Qualities and Capabilities:
- Patience and empathy.
- Maintain a positive and professional attitude, creating a pleasant customer experience.
- Engagement Moderation, crafting personal, appropriate, on-brand responses to players.
- Monitoring all assigned Community channels, apply client’s moderation guidelines and actions as appropriate.
- Coordinating activities and actions with team members and client representatives.
- Understanding of escalation pathways for sensitive or critical content, in accordance with the client's guidelines.
- Able to task-switch with ease and evolve as the requirements of the role change over time.
- Deliver excellent customer service.
Community platforms may include:
- Forum
- Discord
- X (Twitter)
- R6M
- YouTube
- TikTok
Strong experience on these platforms will be added advantage.
What It Takes To Succeed:
- You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy.
- Excellent written, listening, and verbal communication skills are a must.
- It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
- No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms!
Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.
About Arise:
Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.
Sign up at AriseWorkFromHome.com
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Swindon employer: Arise Virtual Solutions
Contact Detail:
Arise Virtual Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Swindon
✨Tip Number 1
Get your game face on! When you're applying for the Community Moderator role, make sure to showcase your passion for gaming. Share your experiences and favourite games during interviews or chats – it’ll help you connect with the hiring team.
✨Tip Number 2
Brush up on your bilingual skills! Since this role requires fluency in both English and French, practice responding to potential customer queries in both languages. This will not only boost your confidence but also show that you’re ready to tackle the job head-on.
✨Tip Number 3
Engage with the community! Before your interview, spend some time on platforms like Discord or forums related to the gaming client. Familiarise yourself with the community's vibe and common issues – this will give you a leg up when discussing moderation strategies.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for the role. Plus, applying directly through us means you’ll be in the loop for any updates or tips we might have to share along the way.
We think you need these skills to ace Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Swindon
Some tips for your application 🫡
Show Your Passion for Gaming: When you're writing your application, let your love for gaming shine through! Share your experiences and favourite games to show us that you really get the culture and community.
Bilingual Brilliance: Since this role requires both English and French, make sure to highlight your language skills. Use both languages in your application where appropriate to demonstrate your proficiency and comfort level.
Tailor Your Responses: Take the time to customise your application for this specific role. Mention how your skills align with the job description, especially around customer service and community moderation. We want to see how you can engage with players!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Arise Virtual Solutions
✨Brush Up on Your Gaming Knowledge
Make sure you’re well-versed in the latest gaming trends, popular titles, and industry jargon. This will not only help you understand the players better but also show your passion for the gaming world during the interview.
✨Show Off Your Bilingual Skills
Since fluency in both English and French is essential, practice switching between the two languages. Prepare to demonstrate your language skills by answering questions in both languages, showcasing your ability to engage with a diverse player base.
✨Familiarise Yourself with Community Platforms
Get comfortable with platforms like Discord, Facebook, and TikTok. Knowing how to navigate these channels will give you an edge, as you can discuss your experience and how you would handle community moderation effectively.
✨Demonstrate Empathy and Problem-Solving Skills
Prepare examples of how you've handled customer inquiries or resolved issues in the past. Highlight your patience and empathy, as these qualities are crucial for creating a positive experience for players.
