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For Companies At a Glance
- Tasks: Engage with gamers online, ensuring a fun and safe community experience.
- Company: Join a leading customer support platform in the gaming industry.
- Benefits: Flexible work-from-home opportunity with a supportive team.
- Why this job: Be the voice of the community and help shape player experiences.
- Qualifications: Fluent in English and French, with strong problem-solving skills.
- Other info: Ideal for gaming enthusiasts looking to make a difference.
The predicted salary is between 24000 - 36000 £ per year.
A leading customer support platform is seeking a Remote Community Moderator to provide support for a major gaming client. This role involves engaging with players via email and chat while ensuring compliance with community guidelines.
Ideal candidates should be fluent in English and French, possess strong problem-solving and customer service skills, and have experience on platforms like Discord and Facebook.
This is a work-from-home opportunity allowing flexibility and self-management.
Remote Gaming Community Moderator (EN/FR) in Manchester employer: Arise Virtual Solutions
Contact Detail:
Arise Virtual Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Gaming Community Moderator (EN/FR) in Manchester
✨Tip Number 1
Get to know the gaming community you're applying to! Spend some time on their platforms like Discord and Facebook. Engage with players, understand their concerns, and show that you’re genuinely interested in their experiences.
✨Tip Number 2
Brush up on your problem-solving skills! Think of scenarios where you might need to resolve conflicts or answer tricky questions from players. Practising these situations can help you feel more confident during interviews.
✨Tip Number 3
Show off your bilingual skills! Since this role requires fluency in both English and French, be ready to demonstrate your language abilities. You could even prepare a few responses in both languages to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Remote Gaming Community Moderator (EN/FR) in Manchester
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both English and French, make sure to highlight your language abilities right at the start. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When detailing your previous roles, focus on experiences that relate to community moderation and customer support. We love seeing how you've engaged with players or customers in the past, especially on platforms like Discord and Facebook.
Be Yourself: Let your personality shine through in your application! We’re looking for someone who can connect with our gaming community, so don’t be afraid to show us your passion for gaming and community engagement.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the next steps of the process!
How to prepare for a job interview at Arise Virtual Solutions
✨Brush Up on Your Gaming Knowledge
Make sure you’re familiar with the gaming community and the specific games the client supports. This will help you engage more effectively with players and show that you’re genuinely interested in the role.
✨Showcase Your Bilingual Skills
Since fluency in both English and French is key, be prepared to demonstrate your language skills during the interview. You might be asked to respond to questions or scenarios in both languages, so practice switching between them smoothly.
✨Familiarise Yourself with Community Guidelines
Understand the community guidelines of the gaming platform you’ll be moderating. Be ready to discuss how you would handle specific situations while ensuring compliance, as this shows your commitment to maintaining a positive environment.
✨Highlight Your Experience with Moderation Tools
If you’ve used platforms like Discord or Facebook for moderation, share specific examples of your experience. Discuss any tools or strategies you’ve employed to manage communities effectively, as this will demonstrate your capability for the role.
